About this role
Kleyn Group logo Inside Sales Representative - On-site - - Vuren , Gelderland , Netherlands - Customer Care Job description Welcome to the Kleyn Group! Over the past 105 years, the Kleyn Group has become the leading partner in used trucks, trailers, vans and parts. Working at Kleyn means being part of a group of professionals who are all experts in their own field. Together we form one powerful team that is driven to offer all our customers, wherever they are in the world, the best fitting solution for their mobility needs. That is why we are always curious about how things can be done faster, better and smarter. These days, for example, we also offer additional warranty and financing and serve our customers with smart digitalisation. We always go the extra mile for our customers who rely on our expertise. Your challenge As an Inside Sales Representative, you are the first point of contact for our (potential) customers worldwide. You communicate with them, answer their questions, and provide them with the right advice about our products, such as delivery vans, trucks, and trailers. - You receive and handle requests from customers worldwide, mainly end users such as transport companies, self‑employed drivers, and occasionally private individuals. - You provide professional and timely advice about our vehicles and answer questions by phone, WhatsApp, and email. - You build relationships with our (potential) customers and ensure they feel well‑informed, ultimately guiding them toward purchasing a product from us. - You accurately maintain your work and customer notes in our CRM system. - After completing a sale, you work closely with the service and delivery departments. - You keep your customer network warm by proactively reaching out to them. Your team You will work in a team at the Customer Contact Center. Each of your colleagues has their own language background. You will work during office hours at our location in ...