About this role
·Responsible for the management and successful delivery of assigned projects teams for key client accountsServe as the primary communication link between the client and laboratory operationsInterpret and communicate technical information to project team while managing project stakeholder requirementsWork with lab operations to initiate, plan and organize, and monitor/control required study activities in accordance with awarded work packageActively manage the completion of study activities to ensure timeline, financial and quality objectives are metCreate and maintain project tracking tools to ensure all parties are clear on expectations and responsibilities and maintain accountability for all study activitiesDrive follow up on all action items assigned to a project team and stakeholdersManage client expectations- provide client with project updates, project related financial updates, and obtain feedback on implementation of work scopeTake appropriate actions and escalate to appropriate Eurofins and client management as needed if services and projects deviate from expectationsManage documentation of project communication, including management of protocols, methods, meeting agendas and minutes and other client deliverablesTrack financial aspects of projects including FTE utilization, and purchase order and invoice managementDocument successes, challenges, and lessons learned throughout project executionOrganize and facilitate client visits and audits. Prepare and present at client meetings as the assigned project manager as appropriateSupport sales efforts in the bid process to gain repeat, and/or new, long-term business as neededWork seamlessly with Business Development team to onboard opportunities and set projects up for successful execution The ideal candidate would possess :
Excellent communication skills- with oral and writtenStrong organization and attention to detailPrior project management or customer service experience in a scientific fieldComputer skills- Experience utilizing MS Office including MS Project, Excel, or other project organizational tools. Experience utilizing a Laboratory Information Management System (LIMS) is a plus.Ability to learn new techniques, perform multiple tasks simultaneously, keep accurate records, follow instructions, and comply with company policies (GMP knowledge a plus)Ability to work independently and as part of a team, self-motivation, adaptability, and a positive attitudeBasic Minimum Qualifications :
High school diploma or equivalent; Bachelor's degree in science (Chemistry, Biology, Biochemistry ) Business minor or MBA preferredMinimum 3 years of project management or customer service experience in a scientific field preferredAuthorization to work in the United States indefinitely without restriction or sponsorship Position is full-time, Monday - Friday, 8:00am - 5:00pm. Candidates currently living within a commutable distance of Portage, MI are encouraged to apply.
Excellent full-time benefits including:
Comprehensive medical coverage, dental, and vision options.Life and disability insurance401(k) with company matchPaid vacation and holidaysEurofins USA BioPharma Services is a Disabled and Veteran Equal Employment Opportunity employer.