About this role
Who we are
Employment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution. Since our inception in 2014, we’ve scaled to a $2 billion valuation and gained a presence in 6 countries globally – Australia, New Zealand, Singapore, Malaysia, the UK and Canada. We now service over 300,000 businesses and more than 2 million employees.
The EH Way
At Employment Hero, we’re proud of our unique DNA, which we call The EH Way.
We are Mission First – everything we do (from what we work on, to how we allocate capital and where we focus) is driven by our MissionWe are Remote First – we champion a remote environment with a preference for asynchronous communication and a high degree of autonomyWe are AI First – we are committed to using AI to accelerate our mission; AI is not just a tool, it’s a fundamental part of how we operate, innovate, and scaleWe are Apolitical – we do not take a position on political or social topics, unless it relates to our MissionWe Live by Our Values – we role model our values 100% of the timeWe Expect High Performance – we set a high standard and we’re not satisfied with being average.
This role
We’re hiring an SDR Team Lead to help scale and elevate our UK SDR organization. This player-coach role is ideal for a high-performing SDR ready to progress into leadership while maintaining hands-on contribution to pipeline generation.
As an SDR Team Lead, alongside the Senior SDR Manager, you’ll shape execution standards, uphold performance discipline, and drive a culture of consistency and accountability across the team. You will lead the daily rhythm of the SDR function, ensure operational excellence, and maintain clarity, direction, and focus for the team — all while continuing to contribute directly to SAO generation. This role is a critical layer of leadership within a growing SDR organization. You’ll help translate strategy into daily action, set expectations, uphold standards, and ensure the team executes with precision.
Key Responsibilities
Team Leadership & Accountability
Lead daily performance rhythms, ensuring the team stays aligned, focused, and consistentHold SDRs to high standards of activity, quality, pipeline hygiene, and SLA responsivenessReinforce expectations around outbound discipline, call quality, prioritization, and data accuracySet clear expectations and reset them quickly when standards dropSupport hiring, onboarding, and development of SDRs, ensuring strong foundations and early alignment to our performance culture. Onboarding Excellence & Performance Management
Analyze individual and team performance metrics to identify trends, risks, and opportunitiesMake timely, data-driven recommendations that improve output, conversion rates, and operational efficiencyPartner with the Senior SDR Manager to implement new workflows, processes, tools, and best practicesEnsure consistency and discipline across Salesforce, Outreach, lead management, and daily workflows.Communication & Cross-Functional Alignment
Maintain clear and consistent communication between SDR leadership and the teamEnsure SDRs understand priorities and campaign focusProvide structured feedback that drives behavior change and high performanceInfluence outcomes across functions by representing the SDR team’s needs with clarity and precision.
Who you are
Core Attributes
Resilience – You stay steady under pressure, adapt quickly, and lead by example during challenging periods.Analytical Thinking – You interpret data with precision, identify root causes, and take decisive, effective action.Communication Excellence – You communicate with clarity and authority, delivering direction and feedback that meaningfully improves performance. High-Performance Attitude – You operate with high standards, ownership, and a growth mindset. You set the tone for the team through professionalism and consistency.
Experience & Skills
At least 1 year of experience as SDR Team Lead or SDR Manager - mandatoryDemonstrated leadership behaviors such as mentoring, peer coaching, or ownership of team-wide outcomesStrong operational understanding of SDR workflows, metrics, and sales toolsHighly organized with strong follow-through and execution disciplineAbility to influence without formal authority and maintain professional boundaries while leading peersDesire to grow into leadership roles such as SDR Manager.
Why join Employment Hero?
Play a foundational leadership role in a fast-scaling UK SDR functionHelp define culture, expectations, and operational discipline from the ground upClear path to SDR Manager or broader GTM leadershipRemote-first environment with high autonomy and world-class toolingStrong commitment to development, learning, and high performance.
What we can offer
At Employment Hero, we don’t just talk about a better way to work - we live it. Joining Employment Hero means:
You will work remotely, with the flexibility to own your time and impact.You will access cutting-edge tools to amplify your work, knowledge and outputs.You’ll surround yourself with ambitious, outcome-driven colleagues who challenge you to do the best work of your life.You’ll own ESOP (employee share options) in one of the world’s fastest-growing tech companies.You’ll also have access to a wide range of benefits that includes - a very generous paternity leave policy, subsidized egg freezing (so you can make the choice that’s right for you, on your terms), a WFH office expense budget, outstanding learning & development opportunities.Reward and recognition programs, including Lightning Awards and Values Champion Awards.Cashback offers and discounts on hundreds of your favorite brands via Swag.Annual Global Gathering - so far we’ve been to Thailand, Vietnam, Bali and are excited to meet in Dubai in 2025.
We’re AI-first, so you may meet some of our AI tools early in the process. They help us cut the noise, surface great talent fast and make sure every candidate gets a fair, consistent experience.
We verify candidate identity and location as part of our hiring process.
At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here employmenthero.com/legals/applicant-policy/
Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.