About this role
Description de tâches: For our department IT Service Deskwithin General Services, we are looking for a (an): End User Computing Engineer (m/f/x/) Main duties: Endpoint Management and Device Lifecycle * Administer and evolve Intune (primary) and SCCM/MECM (co-management), driving the progressive transition of workloads to Intune * Create and maintain configuration profiles, compliance policies and automation scripts * Manage the full device lifecycle across laptops, desktops and mobile/MDM (provisioning, inventory, cleanup, decommissioning), enforcing security baselines and conditional access, and resolving complex device/OS/deployment issues * Manage enterprise printing and workplace peripherals (secure/follow-me printing, driver deployment and configuration) Application Packaging and Deployment * Package, sequence and test enterprise applications (MSI, MSIX, App-V, Win32/IntuneWin, PSADT) for silent, unattended installation * Deploy and maintain applications through Intune and SCCM/MECM, managing the catalogue (versioning, dependencies, detection rules, retirement) * Automate packaging and deployment workflows with PowerShell OS, Driver and Patch Management * Design and maintain Windows OS deployment (imaging, SCCM/MECM task sequences, Autopilot / zero-touch provisioning) * Manage the driver and firmware lifecycle and hardware model onboarding across the fleet * Plan and run Windows migrations (e.g. Windows 11) and the patching/update strategy (Windows Update for Business, WSUS/SCCM) Monitoring, Reporting and User Experience * Monitor device health and the digital employee experience and report on compliance, software deployment and patch status. Documentation, Standards and Projects * Maintain packaging, configuration and architecture (EUC) documentation, and act as the Windows client subject-matter expert. * Deliver workplace projects (OS migrations, Autopilot, modern workplace transformation, printing, MDM etc.) and drive continuous improvement with IT and business stakeholders. Required profile: Minimum required criteria: * Bachelor's degree in computer science / IT, or an equivalent combination of education and experience that satisfies the requirements of the position * Proven experience as an End-User Computing / workplace engineer, with a strong specialisation in Microsoft Windows client environments * Hands-on expertise in application packaging and software deployment (MSI, MSIX, App-V, Win32/IntuneWin, PSADT) and silent/unattended installations * Hands-on experience with endpoint deployment technologies: Microsoft Intune and SCCM/MECM (packages, applications, task sequences) * Hands-on experience with Windows OS deployment (imaging, task sequences,Autopilot) and driver/BIOS lifecycle management * Solid scripting and automation skills (PowerShell) * Good analytical skills with the ability to clearly explain and summarise ideas * Good verbal and written communication skills in English Desired or to be required criteria: * Microsoft Intune / Endpoint Manager * SCCM / MECM (co-management scenarios) * Windows 10 / Windows 11 administration and migration * Application packaging (MSI, MSIX, App-V, Win32/IntuneWin, PSADT) * Windows Autopilot and zero-touch provisioning * OS imaging, task sequences and driver management * Entra ID and Active Directory (device-centric usage) * Patch and update management (Windows Update for Business, WSUS) * MDM concepts and security compliance * Digital employee experience / monitoring tools (e.g. Nexthink) * Relevant Microsoft certifications (e.g. MD-102 Endpoint Administrator) * Scripting and automation The ideal candidate: * Autonomous, methodical and detail-oriented, with a strong drive for automation and standardisation * Knowledge of Luxembourgish or any other language is considered an asset Extrait de casier judiciaire exigé