About this role
Description des tâches: The Vauban&Fort Group is an innovative leader in the real estate market and a pioneer in coliving in Luxembourg since 2015. We build thriving communities of international professionals and are looking for an organized and proactive Maintenance Support Officer to join our dynamic team. Main tasks: Written and verbal client communication on the maintenance issues Provide exceptional customer service when interacting with residents Maintain oversight for quality, time spend completion of the maintenance tasks Manage the task creating system and making sure the maintenance requests are created correctly and the urgency set is correct Ensure maintenance department objectives and KPIs are met Property checks Your profile: 1-2 years experience in customer service, hospitality industry or other client-facing roles Great interpersonal and communication skills Great sense of organisation and attention to detail Ability to plan, schedule work activities, anticipate issues, and solve problems Driving license (mandatory) Fluency in English is mandatory. French and Portuguese are an advantage. We offer: Permanent contract with attractive fixed salary and performance-based bonuses Entrepreneurial and ambitious scale-up environment International, dynamic and friendly team Respect for work-life balance Growth potential within the company Team and social events Find us on Instagram @vaubanfort_coliving Please only apply if you are based in Luxembourg or across the border. If this opportunity does not correspond to your expectations, do not hesitate to share it with people in your network who could be interested.