About this role
US and International Casualty Claims Manager Location: London Position: Full time, permanent We are seeking an experienced US and International Casualty Claims Manager to lead a high-performing claims team handling complex casualty claims across our international portfolio. This is an excellent opportunity for a technical claims leader who is passionate about people development, delivering outstanding customer outcomes, and driving operational excellence. Key Responsibilities
• Lead, coach, and develop a team of casualty claims professionals. • Oversee the handling of complex US and International Casualty claims. • Provide technical guidance on coverage, liability, reserving, and litigation matters. • Build strong relationships with clients, brokers, coverholders, TPAs, legal partners, and underwriters. • Drive continuous improvement, performance management, and best practice claims handling. • Support portfolio performance through effective claims insights and stakeholder engagement. About You
• Extensive experience handling US and/or International Casualty claims. • Proven leadership and people management experience. • Strong technical casualty claims expertise and commercial awareness. • Excellent communication, decision-making, and stakeholder management skills. • Credibility in the London and Lloyd's market and a practical understanding of delegated business. • Willingness to travel and attend client and market events. • ACII, CII or a similar professional qualification. Why Join Us? This role offers the opportunity to lead a talented team, influence claims strategy, and play a key role in the success of a growing international casualty portfolio. Apply today and be part of our next chapter. What Can You Expect From Us? Alongside a competitive base salary and performance-related discretionary bonus, we offer a broad range of employee benefits. Hybrid Working At MS Amlin we operate a hybrid working model. Our teams spend 3 days a week in the office, balancing flexibility with the collaboration this role needs. About MS Amlin MS Amlin is a leading (re)insurer and part of the global MS&AD Group. With more than 120 years of experience and a strong presence in Lloyd's of London, we help clients navigate complex and demanding risks through specialist underwriting and claims expertise. We are committed to building a workplace where all talent is welcomed and everyone has the opportunity to influence how the business works. Our employee resource groups support our Diversity, Equity and Inclusion goals.