About this role
Moog is a performance culture that empowers people to achieve great things. Our people enjoy solving interesting technical challenges in a culture where everyone trusts each other to do the right thing. For you, working with us can mean deeper job satisfaction, better rewards, and a great quality of life inside and outside of work.
Job Title: Technical Assistant Reporting To: Manager I, Production Area Work Schedule: Onsite – Baguio City, PH • Operational Monitoring and Performance Support • Support daily operational performance by maintaining and monitoring production performance trackers and key operational metrics. • Extract, compile, analyze, and report operational data used for departmental KPIs, management reviews, and business reporting. • Monitor and maintain operational tracking systems including OEE trackers, productivity reports, attendance-related reports, and other performance monitoring tools. • Provide timely visibility of performance trends, exceptions, and issues requiring management attention. • Support implementation and sustainment of operational excellence initiatives through accurate monitoring and reporting.
• Tooling and Asset Custodianship • Serve as the designated Tool and Gauge Custodian for the A&T Operations team. • Maintain accurate inventory and accountability records of production tools, fixtures, gauges, and related equipment. • Monitor tool issuance, return, calibration status, storage, and condition to ensure availability and compliance with established procedures. • Coordinate replacement, repair, maintenance, and procurement requirements for tooling assets. • Ensure proper documentation and traceability of tooling transactions and records.
• Data Management, Documentation, and Reporting • Maintain accurate records, reports, databases, and documentation supporting operational and business requirements. • Extract, compile, validate, and analyze data from various systems to support KPI reporting and operational decision-making. • Ensure data accuracy, integrity, and timely availability of reports. • Maintain organized filing systems and document repositories in accordance with company requirements. • Support audit readiness by ensuring completeness and accessibility of records and documentation.
• Process Monitoring and Compliance Support • Monitor compliance to operational standards and sustainment activities including 5S audits, Autonomous Maintenance (AM) checklists, production checklists, and other operational control systems. • Track completion status of required activities and escalate overdue actions as necessary. • Provide visibility and reporting on compliance performance and improvement opportunities. • Support implementation of operational controls and continuous improvement initiatives. • Ensure monitoring records are updated, accurate, and available for management review.
• Operational Transaction Support • Process Electronic Process Requests (EPRs) and other operational transactions in accordance with established procedures. • Coordinate required documentation, approvals, and system updates to support timely execution of engineering and production-related activities. • Maintain transaction records and monitor progress to ensure timely completion. • Provide administrative and technical coordination support for operational and engineering requirements.
• Inventory, Consumables, and Materials Coordination • Monitor inventory levels and availability of operational consumables including alcohol, spill kits, cleaning materials, PPE-related supplies, and other production support items. • Coordinate replenishment activities to prevent operational interruptions resulting from material shortages. • Maintain accurate records of inventory usage, issuance, and replenishment activities. • Support inventory verification, reconciliation, and materials control activities. • Coordinate with internal stakeholders to ensure timely availability of required materials and supplies.
• Coordination and Stakeholder Support • Serve as a coordination point between Operations, Engineering, Materials, Quality, and other support functions. • Facilitate timely communication and follow-through on operational action items and requests. • Monitor assigned activities and ensure completion within established timelines. • Provide status updates and reporting to support management visibility and decision-making. • Support execution of departmental initiatives, projects, and improvement activities.
• Continuous Improvement and Operational Excellence • Identify opportunities to improve reporting processes, monitoring systems, record management, and operational workflows. • Support implementation of Lean, 5S, productivity, and continuous improvement initiatives. • Develop and maintain organized tracking systems that improve operational efficiency and visibility. • Contribute to a culture of continuous improvement through proactive support and problem-solving.
Education: Graduate of a Business, Information Technology, or related course Experience:
• Minimum of 3 years of experience in an administrative support services role • Experience in document management, records handling, or clerical operations is an advantage Skills and Competencies:
• Advanced Microsoft Excel skills. • Data analysis and reporting. • Inventory and records management. • Understanding of manufacturing KPIs (OEE, 5S, AM, productivity). • Strong coordination and organizational skills. • Knowledge of ERP/MRP systems is an advantage