About this role
iGaming: If it’s iGaming, we know a thing or two. At Light & Wonder, It’s all about the games, and our digital team leads the global iGaming market, providing jaw-dropping content and innovative software that powers the world's most successful online gaming providers.
Position Summary
Required Experience:
• 10–13 years of experience in software testing, with at least 3 years in a QA lead role managing people and bringing/guiding technical experience. • Proven experience in managing QA teams, including workload management, mentoring and performance reviews. • Strong expertise in UI and API automation testing using Selenium or Playwright with Java. • Solid understanding of object-oriented programming and automation framework design principles. • Hands-on experience in Agile/Scrum environments. • Proficiency in Git, JIRA and QTest (or equivalent tools). • Excellent written and verbal communication skills. • Experience in leveraging AI/GenAI tools to improve QA efficiency — e.g., AI-assisted test case generation, self-healing automation scripts, or intelligent test prioritization.
Key Responsibilities:
• Define and drive the overall QA strategy, test plans and automation standards in alignment with project goals. • Plan, monitor, and deliver QA activities within defined timelines and quality benchmarks. • Facilitate cross-functional collaboration with Development, Product, and DevOps teams to ensure seamless delivery. • Oversee and track automation coverage & Utilization, ensuring test efficiency and continuous improvement. • Conduct regular one-on-one meetings, performance evaluations and manage leaves and resourcing. • Identify training needs and guide team members in skill enhancement and professional development. • Review and approve test cases, automation scripts and defect reports to maintain testing excellence. • Monitor and communicate QA metrics, test results and release quality status to stakeholders. • Participate in tasks planning, daily stand-ups and retrospectives to represent QA interests. • Ensure compliance with established QA processes and recommend enhancements as needed. • Explore and champion the adoption of AI-augmented testing tools to improve test coverage, reduce manual effort, and speed up release cycles. • Guide the team in responsibly using AI coding/testing assistants while maintaining code quality and security standards.
Knowledge, Skills & Abilities:
• Strong understanding of software testing methodologies, tools and best practices. • Proven ability to analyze complex systems, identify risks and define mitigation strategies. • Strong troubleshooting and problem-solving skills in both manual and automated testing contexts. • Hands-on experience in developing and maintaining automation scripts and frameworks. • Mentors junior and mid-level QA engineers; reviews their test cases and automation scripts; provides constructive feedback and guidance. • Understands and executes basic performance tests (e.g., JMeter). Aware of OWASP standards and ensures basic security checks are covered in QA processes. • Able to trigger, monitor, and troubleshoot test automation runs in CI/CD pipelines. Collaborates with DevOps to maintain seamless QA automation integration. • Oversees setup and stability of QA environments. Coordinates with DevOps and environment teams to ensure test readiness. • Represents QA in project meetings, sprint ceremonies, and release discussions, ensuring QA deliverables are aligned with project goals. • Ensures consistent documentation of test cases, issues, and automation updates. Maintains project-level QA documentation and contributes to process improvement. • Reviews requirements and provides early input on testability and quality risks. Facilitates test case review discussions. • Contributes to high-level estimates and resource planning for QA efforts. Validates estimates provided by the team. • Working knowledge of how AI/GenAI can be applied across the SDLC — particularly in test design, automation maintenance, and defect analysis — and awareness of associated risks (e.g., over-reliance on AI-generated tests without proper validation).
Soft Skills:
• Excellent communication and stakeholder management skills. • Organized, proactive, and outcome-driven approach. • High level of ownership, accountability and attention to detail. • Empathy for end users and strong business understanding. • Adaptability to evolving tools, technologies and processes. • Demonstrated ability to manage multiple priorities in a fast-paced environment. • Acts as the QA point of contact for the project. Communicates testing progress, risks and blockers clearly to stakeholders. Foster a positive, collaborative and accountable team culture that promotes ownership and innovation.
Qualifications
Essential Job Functions:
• Communicate daily/weekly goals and monitor and monitor self-progress. • Ensure tasks are completed to achieve self-goals. • Communicate with other departments within LNW to prevent issues from arising and correct existing problems during the development cycle. • Escalations of any product issues found during testing are properly communicated. • Own continuous improvement for existing and new test processes and methodologies. • Responsible for ensuring that proper communication regarding testing is maintained throughout the project lifecycle. • Responsible for mentorship, evaluations, conflict resolution and recognition of the staff to maintain highly motivated and engaged employees. • Ensures automation is developed through the agreed acceptance criteria. • Recommends software test methodologies/procedures/tools that provide value. • Adhere to all current QA Processes.
Education: Bachelor’s Degree in Information Systems, Computer Science, or relevant area or equivalent experience.