About this role
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.
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Job Function: Sales Enablement
Job Sub Function: Sales Training
Job Category: Professional
All Job Posting Locations: Mount Wellington, Auckland, New Zealand
Job Description: DePuy Synthes is recruiting for a Clinical Training Manager - Joint Reconstruction, located in Auckland, New Zealand. This role will be responsible for the DS clinical standards and strategy, creating and leading a Learning and Development framework for the DePuy Synthes Joints business.. The individual will work closely with DePuy Synthes (Joints) Regional Sales Managers and Marketing to ensure the education on-boarding, foundations training, learning pathways and ongoing education needs of the sales & clinical teams are established with a focus on clinical, product and selling skills.
The CFST Manager will retain close links with regional and global DS Joints Education leads, participating in global strategic teams to input into the commercial education global capability build.
The CFST Manager is responsible for designing and delivering the strategic DS joints curriculum to support growth in new platforms and areas of procedural interest. Where possible, the CFST manager will partner with the Global Education Solutions teams to ensure that Global Foundations, Advanced & Mastery programs & curriculum are delivered in accordance with Global standards.
The CFST Manager will also be responsible for selecting the appropriate delivery mechanism of internal training programs and then delivering best-in-class product & procedure training in NZ and lead the technical training for employees within the DS sales & clinical teams. Their expertise will allow them to design, deliver and evaluate virtual & instructor-led courses, evaluate & utilize distance learning tools and provide metrics to measure and improve participant experiences, training outcomes and overall training effectiveness.
There is also the ongoing broader Sales Function talent development as part of sales & clinical functional excellence/performance improvement initiatives to ensure Commercial Education’s talent pipeline.
Key Responsibilities
• Manage the sales learning framework & pathways for the DS Business, including the onboarding and establishment of new starters and NPIs
• Coordinate & deliver global standard product and procedure training (Foundations Training) to new Sales & Clinical field teams, Advanced & Mastery Programs to tenured teams all in line with the Blended Learning framework & global standards.
• Roll out of competency models and deployment of global frameworks (SUMMIT and Learning Portal)
• Represent ANZ on APAC and Global Commercial Education workstreams
• Develop metrics for success and collaborate with RSM’s to track and monitor field teams competencies
Skills, Knowledge and Experience
PREFERRED
• Preferred minimum education: Bachelors Degree, cert IV in training and assessment
• Preferred area of study: Science, Business, Education
• Preferred related industry experience: Medical Devices: Sales, Education, Marketing preferred
Other qualifications:
• Industry, Product and Procedural knowledge in orthoapedics (joints) essential
Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource. #LI-Hybrid #DePuySynthesCareers
Required Skills: Preferred Skills: Analytics Insights, Benchmarking, Business Savvy, Coaching, Communication, Learning & Development Trends, Learning Materials Development, Problem Solving, Process Improvements, Product Knowledge, Sales Enablement, Sales Support, Sales Training, Technical Credibility, Training Delivery Methods, Training Needs Analysis (TNA)