About this role
Job Description Summary The Parts Sales Manager is responsible for supporting Parts needs for Customers primarily in Saudi Arabia with a focus on growing the Parts segment and providing excellent Customer Service, in a fast paced transactional environment.
Job Description Key Responsibilities
• Partner with Account Managers to maximize penetration of outages, delivering differentiated support for key accounts, while developing a strategy to regain underserved Customers. • Meeting Orders, Sales & CM targets and growing the business in assigned territory. • Providing accurate, on time, comprehensive and competitive quotations to our Customers • Develop winning bids leveraging competitive intelligence and optimizing price & margins. • Drive quarterly sales convertibility, by securing shipment of available inventory • Ensure that any special requirements, terms and conditions and our ability to execute are validated with the Parts fulfillment team during the quoting process, and that any additional cost & cycle are incorporate in the GE quote. • Ensure that risk for there is adequate risk mitigation for GE proposals in compliance with Policy 5.0. • Validate resultant Customer Purchase orders for accuracy & obtain amendments in instances where orders do not match GE quotes, and ensure that the Parts fulfillment has a clear visibility to any special requirements, restrictions, Liquidated damages etc. • Provide Customers regular updates on status of open orders. • Be the focal point for the Customer to contact for any questions on Parts quotes, open orders and claims and drive resolution by pulling on the Parts fulfillment team as needed. • Establish a strong partnership with Global Fulfillment/Engineering team and Region P&L teams to ensure that Customers get high quality service.
Required Qualifications
• Bachelor's degree from an accredited university or college • Minimum 5 years of experience in Powergen services in a field, commercial, finance, customer service or shop operations role. • Ability to communicate in English to support Customer base
Desired Characteristics
• Understanding of customer financial drivers / needs • Fluency in Arabic • Customer-focused mindset with proven ability to respond quickly to customer needs • Able to effectively lead and energize a multi-functional team to meet sales plan • Ability to translate market & competitive data into actionable responses. • Ability to navigate a highly matrixed organization • Strong interpersonal and leadership skills • Excellent oral and written communication skills • Ability to utilize analytical software and sales tools (NEX, Excel, PowerPoint etc.)
Additional Information Relocation Assistance Provided: Yes