About this role
Are you a technical professional interested in joining an elite team and learning the skills necessary to maintain one of the world's largest information system infrastructures? We are currently expanding our infrastructure team and are looking for IT Specialists/IT Electronics Engineers. You will be part of the Data Center Operations (DCO) team, overseeing the operation and maintenance of the IT infrastructure and hardware for data centers in AWS Cloud regions. You will become the primary resolver for your support team, and gain troubleshooting skills on different hardware and software cases. You will become the primary resolver for your support team, and gain troubleshooting skills on different hardware and software cases. You will be able to troubleshoot and solve most infrastructure issues and engage other appropriate solutions groups on more complex problems to drive solutions. Key job responsibilities SAFETY Follow and maintain the highest safety standards and diligently encourage a world-class safety culture. Own the safety initiatives and projects to foster a strong safety culture. • DATA CENTER OPERATIONS (DCO) This position involves: o Diagnosing hardware and network problems followed by physical repairs o Troubleshooting events within internal Service Level Agreements (SLAs) o Performing root cause analysis of equipment failures • Manual handling and lifting of equipment may be required (weight limits in accordance with regulations) • Working rotating shifts (morning/late/night) as well as weekends to maintain the 24/7 data center environment • On-call rotation reaction to off-duty emergency calls