About this role
Visual content like photography, video, 3D or graphic design is critical for Customers to understand and evaluate products in their online shopping journey, but also to convey a sentiment of shopping in an elevated environment. Our team is continually innovating and setting new industry standards for showcasing tens of millions of products across multiple countries. We're looking for a Sr Program Manager to help us build the visual content that will elevate the Customer experience for premium and luxury products. Key job responsibilities - Define elevated content requirements to support new UX components: the type of content needed, the volumes to produce, quality levels and business impact - Build roadmaps to meet content coverage and quality goals - Support planning for editorial campaigns - Strategize content acquisition across sources (Brand-provided, in-house created, AI-generated etc.) - Follows deliverables against plan, timing and budget - support org-level AI initiatives as needed A day in the life Track progress across multiple concurrent workstreams focused on building Amazon's credibility as a high-end retailer, ensuring alignment to program objectives and timely delivery of key milestones. Define and document project requirements in partnership with cross-functional stakeholders, translating business needs into clear, actionable workstreams to expand content coverage. Develop glidepaths with measurable targets and monitor completion against established benchmarks, proactively identifying and mitigating risks to maintain program velocity. Document and define the strategic framework for scaling initiatives, ensuring repeatable processes and operational readiness for broader adoption. Build mechanisms to evaluate and track content performance About the team Our team name, éShop, stands for Elevated Shopping. We intend to develop new, elevated customer experiences that will assert Amazon as a preferred destination for high-end shopping.