About this role
AWS Applied AI Solutions (AAIS) is building toward a future where every business innovates with Amazon AI teammates. To get there, we build AI solutions that improve human capabilities and transform entire business functions. We create end-to-end products that surprise and delight out-of-the-box, making complex things easy and hard things possible, with no cloud experience required. We start with customers who embrace the future and build bridges to meet the rest where they are. We pursue ambitious opportunities with conviction, and we are looking for builders who share that mindset. We're seeking a Senior UX Designer to lead the design of AI-native business applications and end-to-end customer experiences. This role goes beyond feature ownership — you will define experience strategy, shape product direction, and drive bar-raising design quality across services and journeys. As a Senior UX Designer, you will operate at both system and product levels, translating ambiguous problem spaces into clear, opinionated experience directions. You will partner with product engineering and applied science to define what we build and why — not just how it looks or behaves. You will play a key role in evolving how we design for AI teammates, moving from assistive interfaces to proactive, context-aware, and trustworthy systems. This includes defining new interaction paradigms, trust models, and human-AI collaboration patterns. We are looking for designers who are not only thinkers but also builders, comfortable leveraging AI-accelerated workflows, rapid prototyping, and vibe coding to bring ideas to life quickly and influence decisions through tangible artifacts. This is an opportunity to lead through design, shape long-term vision, and raise the quality bar for the next generation of AI-powered solutions. Key Responsibilities * Define and drive end-to-end UX strategy across complex product areas and multi-service journeys, translating ambiguous problems into clear, opinionated experience directions and articulating the core customer value. * Lead the design of AI-native experiences, including proactive, context-aware AI teammates, while establishing scalable interaction models for trust, transparency, and human-AI collaboration. * Apply system-level thinking to create cohesive experiences across products and touchpoints, and drive reusable design patterns, frameworks, and quality standards that raise the UX bar. * Leverage AI-accelerated workflows, rapid prototyping, and vibe coding to explore ideas, validate concepts, and influence product direction through tangible artifacts. * Partner cross-functionally with product, engineering, and science to shape product strategy and roadmap, and influence senior stakeholders through strong storytelling and customer-backed insights. * Drive customer understanding and validation through research, experimentation, and data, while mentoring other designers and elevating overall design quality and culture. Key job responsibilities * Define and drive end-to-end UX strategy across complex product areas and multi-service journeys, translating ambiguous problems into clear, opinionated experience directions and articulating the core customer value. * Lead the design of AI-native experiences, including proactive, context-aware AI teammates, while establishing scalable interaction models for trust, transparency, and human-AI collaboration. * Apply system-level thinking to create cohesive experiences across products and touchpoints, and drive reusable design patterns, frameworks, and quality standards that raise the UX bar. * Leverage AI-accelerated workflows, rapid prototyping, and vibe coding to explore ideas, validate concepts, and influence product direction through tangible artifacts. * Partner cross-functionally with product, engineering, and science to shape product strategy and roadmap, and influence senior stakeholders through strong storytelling and customer-backed insights. * Drive customer understanding and validation through research, experimentation, and data, while mentoring other designers and elevating overall design quality and culture. About the team Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.