About this role
Key Responsibilities:
Run the Shift: Lead the team during rush hours, assigning tasks and keeping energy high.Cost Control: Manage inventory, cash, and labor to keep the store profitable.Team Building: Train and coach drivers and insiders to meet service standards.Customer Service: Handle customer concerns with professionalism and fix problems on the spot.Operations: Ensure the store is clean, safe, and fully stocked for the next shift. Requirements:
Experience: Previous leadership or food service experience is a plus (but we will train the right attitude).Availability: Must be available to work nights, weekends, and closing shifts.Reliability: You are the example. Punctuality and professional conduct are non-negotiable.Math Skills: Ability to count cash and manage basic inventory calculations.Driver's License: Valid driver's license and reliable transportation.Detailed Job Requirements & Working Conditions:
Physical Demands
Team members must be able to stand for long periods and walk on various surfaces (tile, linoleum). Listing and carrying requirements include:
Lifting: Unloading supplies up to 50 lbs and stacking them on shelves up to 72" high.Carrying: Moving ingredients (up to 30 lbs) and dough trays (approx. 12 lbs) over short distances.Movement: Occasional climbing (ladders/stairs) and pushing/pulling dollies (requiring up to 7.5 lbs of force).Dexterity: Motor coordination to rapidly perform precise movements with hands/fingers (typing, pizza making).Working Conditions & Hazards
Work is performed in a fast-paced environment with exposure to:
Temperatures: Extreme ranges from 36°F (walk-in cooler) to 90°F+ (kitchen) and up to 500°F (ovens).Environment: Exposure to cornmeal dust, food fumes, cramped quarters, sharp edges, and moving mechanical parts.Outdoors: Occasional exposure to adverse weather during trash removal or tasks outside the store.Mental & Sensory Requirements
Sensing: Must have near/mid-range vision, depth perception, and the ability to differentiate hot/cold surfaces. Must be able to hear and speak clearly on the telephone.Temperament: Ability to direct activities, work under stress, meet strict quality standards, and make quick decisions while dealing with customers and crew. Benefits:
Bonus Structure: Competitive pay with bonus potential (13 periods/year).Schedule: Flexible hours with 40+ hours available weekly.Time Off: Paid Time Off (PTO) and Paid Sick Time.Discounts: Employee food discount.Healthcare: Health, Vision, Dental, and Life Insurance.Support: Virtual Mental Health Support Access and Critical Illness/Accident coverage.