About this role
About UsAurora Scientific Inc. has over 40 years? experience in designing, manufacturing, and servicing research equipment. We value excellence, innovation, responsiveness, and the satisfaction of a job well done. We stand behind all our products and strive for the highest level of customer service possible. That mission motivates our people and our work and is a driving force behind our commitment to quality product design and superior customer service. Why this Job Matters Aurora Scientific is the trusted provider for scientific instrumentation for the life science and material science community, as well as security and medical diagnostic applications. Our products are used by scientific researchers in universities, hospitals, and experimental labs around the world. Our clients are working to keep people healthy and solve the mysteries behind human health. Position Summary The Life Science Product Consultant helps to build and maintain lasting relationships with Lafayette Instrument customers by delivering expert, personalized service and support. This includes conducting sales and support activities?prospecting leads, issuing quotes, closing sales, and post-sale support. This position requires dedication to understanding customers' unique needs and tailoring communication and training to meet those needs, which directly contributes to advancing scientific discovery with reliable, state-of-the-art Lafayette Instrument Life Science products.The job is based in Lafayette, IN but we would also consider hybrid/remote applicants. This is a full-time, permanent position. Days and hours of work are generally Monday through Friday, 8:00 a.m. to 5:00 p.m. but is flexible based on need. Travel of up to 50% may be required with evening, night, and weekend work as needed. Our Company Values? Integrity ? Integrity is fundamental to how we operate ? as employees, suppliers, customers, and within our community. We align our actions with our words and deliver on what we promise. We build our reputation through trust and by doing the right thing. We are responsible members of our communities who are dedicated to safety, care of our environment and manage our business ethically. We know it is both our duty and our honor to carry the Lafayette Instrument legacy forward.? Collaboration ? We put people first and take care of each other by working as a team and help each other to succeed. We are nice to each other, respect and value people with different opinions, experiences and backgrounds with unique talents and diverse thinking. We take care of our employees and value work life balance, and we take care of our customers and put them at the center of all we do.? Innovation ? We are dedicated to continuous improvement of both our products and processes. We understand that innovation of our product and our operating processes is necessary to satisfy customer needs into the future. We encourage our people to be creative, try new ideas and foster a culture of creativity, out-of-the box thinking, and innovation.? Excellence ? The quality of our products and services has been at the heart of Lafayette Instrument since its founding in 1947 ? we take pride in what we do and how we do it. We are passionate about product and service excellence and are determined to serve our customers through continuous improvement, and a focus to meet customer needs with a sense of urgency. We aim to simplify and focus on what is important.? Impact ? We humbly contribute to the bigger picture as valuable partners who listen to our customers. Through focused collaboration with our customers, we aim to make the world a better place with purpose-driven partnerships. Our dedication to our customers, employees and partners leaves a lasting, positive impact on the communities we serve and the world at large.Essential Duties and ResponsibilitiesThe essential functions include, but are not limited to the following:General Task Management·