About this role
Job Description Job DescriptionPosition Overview The Network IT Administrator is responsible for managing and securing IT systems across all AM/PM branches. This role ensures the reliability, security, and efficiency of networks, systems, and devices while protecting the company's best interests. The Systems & Network Administrator also acts as a key advisor on infrastructure improvements and supports all employee IT needs. Key Responsibilities
• Manage and secure network infrastructure across all locations (firewalls, VPNs, monitoring, uptime) • Administer user access, onboarding, and offboarding with strict security controls • Maintain internal servers, backups, and data protection systems • Manage and support dispatch software and phone systems (VoIP/PBX) • Oversee employee devices (setup, maintenance, security, lifecycle management) • Handle all employee IT-related requests and provide timely technical support • Manage IT vendors, subscriptions, and billing with cost and risk oversight • Act as an advisor on infrastructure changes, recommending improvements for security, scalability, and efficiency • Enforce IT policies and ensure employee compliance with security and operational processes • Monitor, identify, and respond to security risks and incidents • Availability for after-hours emergency support when required • Support side projects and additional administrative tasks as required Experience Requirements
• Minimum 4+ years in an IT Administrator or similar role • Experience with Windows OS and Microsoft 365 environments • Hands-on experience with IP phone systems (VoIP/PBX) • Experience managing SSL certificates, access control, and security systems • Proven ability to support networks, servers, and end-user environments Key Competencies
• Security-first mindset with strong risk awareness • Ability to enforce policies and protect company interests • Strong troubleshooting and problem-solving skills • Organized, accountable, and responsive
\nCompany DescriptionAM/PM Service, established in 1987, is a premier POS solutions provider operating in United States and Canada. The company offers end-to-end services-including hardware, software, installation, and support-customized to meet each client's needs. Through strategic partnerships with leading brands and a commitment to innovation, AM/PM Service delivers reliable, cutting-edge solutions to a diverse range of industries. With over three decades of experience, it remains a trusted partner for businesses seeking scalable and effective POS systems. AM/PM Service is also recognized as a great place to work-valuing its people, investing in professional growth, and offering meaningful career opportunities in a dynamic, technology-driven environment.
Company Description AM/PM Service, established in 1987, is a premier POS solutions provider operating in United States and Canada. The company offers end-to-end services-including hardware, software, installation, and support-customized to meet each client's needs. Through strategic partnerships with leading brands and a commitment to innovation, AM/PM Service delivers reliable, cutting-edge solutions to a diverse range of industries. With over three decades