About this role
Position Overview
We are seeking a Casual/Part-Time Front Desk Agent to join our team. The ideal candidate should be mature, outgoing and well rounded individual with excellent communication skills, be detail-oriented, and provide exceptional customer service.
Core responsibilities will include but are not limited to the following:
- Greet and welcome guests in a friendly and professional manner
- Answer phone calls and emails, directing them appropriately
- Schedule appointments and maintain calendars
- looking up parts for customer inquiries
- in-store retail sales
- basic cleaning/sanitizing of the office and retail area
- customer deliveries and some field work with other staff when required
Requirements
- must be able to work as a team and follow directions from senior staff members (asking questions when needed is encouraged!) with the ability to work alone. - Proficient in proofreading and maintaining accuracy in written communication. - Strong phone etiquette skills with the ability to handle inquiries effectively - Ability to computerize information accurately and efficiently - Prior experience in customer service or as a receptionist is a plus - Knowledge of clerical procedures and office management systems - Detail oriented with excellent organizational skills to manage multiple tasks effectively
*- Able to handle the ebb and flow of slower and busy times without disruption in work quality.*
*- must be fluent in English.*
*-* *must have a valid driver's license with own vehicle as transit is limited.*
*- a good working knowledge of Gmail/calendar*
- intermediate computer skills
- basic knowledge of hot tubs is an asset but not required as full training is provided.
\*\* Opportunity to earn commission on sales and also the opportunity to increase base wages pending performance reviews.
Job Types: Part-time, Casual
Pay: From $15.00 per hour
Benefits: * Casual dress * Dental care * Extended health care * Vision care
Language: * English (required)
Licence/Certification: * Driving Licence (required)
Willingness to travel: * 25% (required)
Work Location: In person