About this role
Education: Secondary (high) school graduation certificate. or equivalent experience. Asset languages: Mandarin. Cantonese. Tasks: Greet people and direct them to contacts or service areas. Provide basic information to clients and the public. Obtain and process information required to provide customer service. Schedule and confirm appointments. Maintain work records and logs. Answer telephone and relay telephone calls and messages. Calculate billing charges. Perform data entry. Provide customer service. Computer and technology knowledge: MS Office. MS Windows. Type of experience: Call centre. Work conditions and physical capabilities: Ability to work independently. Personal suitability: Efficient interpersonal skills. Excellent oral communication. Flexibility. Organized. Reliability. Team player. Screening questions: Are you available to start on the date listed in the job posting?. Do you meet the language requirements listed in the job posting for the position (English or French)?. Experience: Experience an asset. Employment terms options: Day. Overtime available.