About this role
Education: Bachelor's degree. Work setting: Relocation costs covered by employer. Willing to relocate. Tasks: Consult user guides, technical manuals and other documents to research and implement solutions. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Provide customer service. Troubleshoot and resolve technical problems. Operate audio-visual or electronic equipment. Repair electronic equipment . Install electronic equipment . Work conditions and physical capabilities: Fast-paced environment. Attention to detail. Personal suitability: Accurate. Client focus. Efficient interpersonal skills. Excellent oral communication. Initiative. Organized. Ability to multitask. Time management. Honesty. Employment terms options: Evening. Experience: 3 years to less than 5 years. Employment terms options: Morning. Day. Weekend.