About this role
At DNOW, we believe our associates are the best in the business. We value and reward hardworking, creative, and dedicated employees that desire to be part of a team committed to outstanding customer service.
START YOUR CAREER NOW. The Human Resources Representative will be responsible for administrative HR support and front-line HR assistance including guidance to employees and managers on general HR and employee relations matters. JOB RESPONSIBILITIES:
• Coordinate onboarding activities for new employees, including communication, follow-up and support with hiring managers and employees • Support and maintain Form I-9 compliance, verification, tracking, retention, and audit readiness in accordance with applicable federal requirements and company procedures • Provide HR support to managers and employees regarding general policy questions, employee relations intake, workplace concerns, and appropriate routing of sensitive matters to HR leadership or HR Business Partners • Assist HR Business Partners with key HR processes, projects, reporting, documentation, and follow-up activities to help drive timely completion and support business objectives • Produce, review, and analyze reports in Microsoft Excel to support operations, compliance tracking, workforce planning and departmental needs • Maintain and administer Service Award Program throughout Company • Maintain and administer Federal, State and local compliance notices throughout U.S. locations • Coordinate employment related screening, testing and documentation processes in accordance with Company policies and applicable regulations • Create, update, and maintain HR procedures, process documentation and Standard Operating Procedures to support consistency and efficiency • Enter and maintain new hire data in HR system, ensuring accuracy, completeness, confidentiality, and timely updates to employee information • Perform HR administrative duties, including, but not limited to, maintaining employee records, organizing documentation, processing department invoices, and supporting daily HR initiatives to meet operational and organizational objectives • Perform other duties, projects and responsibilities as assigned in support to departmental and organizational objectives
JOB REQUIREMENTS:
• High school diploma or equivalent required • Ability to handle confidential and sensitive employee information with professionalism, discretion, and sound judgment • Strong verbal and written communication skills with the ability to provide responsive support to managers and employees • Proficiency in Microsoft Office, including Excel; ability to create, review, and maintain reports, spreadsheets, and tracking tools • Strong attention to detail, accuracy, organization, follow-through, and ability to maintain timely updates in HR systems and records • Ability to prioritize multiple tasks, meet deadlines, and work effectively in a fast-paced, team-oriented environment • Ability to follow established guidelines, policies, procedures, and escalation processes for HR and employee relations matters
PREFERRED:
• Associate or bachelor’s degree in Human Resources, Business Administration, or related field • PHR, SHRM-CP, or related HR certification • Prior experience using an HR database • Working knowledge of onboarding processes, employee recordkeeping, Form I-9 requirements, and general HR compliance practices
BENEFITS:
• Competitive salary and bonus opportunity • 401(k) retirement savings • Comprehensive benefits, including medical, dental, vision, life, and disability coverage • Career growth and development opportunities • Collaborative and supportive work environment • Paid vacation and holidays