About this role
About the Role: This position works closely with the Branch Manager to attain branch and Bank goals by ensuring day to day operational excellence in the branch, supervising and leading the Tellers, and by providing Breakthrough Client Service. The ABM also processes transactions, places clients in appropriate account and loan products, cross-sells other bank services and makes referrals to other departments as appropriate.
• Ensures the branch meets or exceeds operations standards at all times. Responsible for satisfactory audits.
• Monitor sales and service goals and coach other team member