About this role
Are you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment? Do you share a passion for maintaining a continual focus on Making a Difference with Real Care to customers and employees? If this sounds like you, then we have your next opportunity. -- About the Opportunity Ready to lead quality on one of O’Brien’s most significant transformation programs? We’re looking for a seasoned Test Lead to play a critical role in our enterprise-wide transformation program—a complex, multi-system initiative reshaping how we serve customers and support our frontline teams. In this high-visibility role, you’ll drive end-to-end test strategy, execution, and governance, ensuring every release is robust, fit-for-purpose, and ready for real-world operations. You’ll partner closely with senior stakeholders, global teams (Belron), and delivery partners to enable confident go-live decisions while balancing pace, risk, and quality. If you thrive in large-scale transformation environments and want to make a tangible impact, this is your opportunity.
Key Responsibilities
• Lead end-to-end testing across assigned workstreams (SIT, UAT, E2E, regression) • Develop and execute test strategies, plans, and schedules aligned to delivery milestones • Coordinate testing across business users, IT teams, vendors, and system integrators • Drive defect management, including triage, prioritisation, and resolution tracking • Ensure robust end-to-end validation of customer and operational journeys • Monitor and report on test progress, risks, quality metrics, and release readiness • Embed QA governance, leading test readiness and go/no-go decisions • Manage test environments and data to support realistic business scenarios • Act as the central point of accountability for testing across stakeholders • Champion continuous improvement and test automation
About You You’re an experienced Test Lead / QA Lead with a strong track record in delivering quality outcomes in complex transformation programs. You’ll bring:
• Proven experience leading testing in large-scale enterprise or transformation programs • Strong knowledge of SIT, UAT, E2E, regression testing methodologies • Experience managing multi-workstream, multi-vendor environments • Expertise in balancing delivery pace with risk and quality control • Excellent stakeholder engagement and communication skills • Hands-on experience with tools like Jira, Azure DevOps, TestRail (or similar) • A pragmatic, outcomes-focused mindset with strong attention to detail
Qualifications:
• Degree in IT, Computer Science, Software Engineering, or related field • Certifications such as ISTQB, PMP, PRINCE2 (desirable)
Why Join O’Brien? At O’Brien, we’re proud to be a trusted household brand with 100+ years of history, now investing in the future through transformation and innovation. You’ll benefit from:
• High-impact role on a major transformation program • Hybrid working and flexible environment • Strong career growth and development opportunities • Access to global best practices through Belron • A culture built on our DNA: Driven, Caring, Collaborative, Genuine • Competitive benefits, recognition programs, and employee discounts
Apply Now If you’re ready to take ownership of quality in a business-critical transformation program, we’d love to hear from you.
Apply now and help shape the future of O’Brien.
-- If you meet the above criteria and you’re seeking a rewarding career with a nationally recognised household brand, then we would love to hear from you. Apply Now!
At O'Brien®, we put our customer at the heart of everything that we do, serving more than 360,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. O'Brien is also part of Belron®, worldwide leader in vehicle glass repair, replacement and recalibration services, operating in 40 countries across 6 continents
Privacy: To review and consider your application, O'Brien® collects personal information. To understand what is collected and why, carefully review the Applicant Privacy Notice presented during your online application and/or review our Privacy Policy and Terms of Use.
Agencies: O'Brien® does not accept unsolicited resumes or outreach from recruiting agencies. Absent a signed agreement and approval from O'Brien® to submit candidates to a specific requisition, we will not approve payment to any third party.