About this role
Summary: Reporting to the Group Sales Manager, Front End-Receiving, a Switchboard Outfitter provides a legendary customer experience by assisting customers through receiving all incoming phone calls and directing them to the appropriate person and department. This position works closely with customers and provides them with the information to help them with their buying decisions.
Responsibilities:
• Provide a legendary customer experience for every customer and promote company programs • Receive and direct all incoming calls in a courteous and polite manner • Answer basic customer questions