About this role
Position: Sales Operations Associate
Job Description: About The Role Join our dynamic Sales Operations team at Arrow! As a Sales Operations Associate, you will support internal teams through a variety of administrative and back-office activities, including data verification, quotation management, and maintaining information in internal systems. This role does not involve direct customer contact, making it a great fit for detail-oriented individuals who enjoy working with data and processes.
This is an entry-level opportunity, ideal for candidates looking to start or develop their career in a corporate environment. You will receive comprehensive onboarding and training to help you build the knowledge and confidence needed for the role.
What Will You Do As a Sales Operations Associate, your role will be diverse and essential to our operations. In this back-office role, you will support our customer-facing, Sales and Customer Service colleagues, allowing them to focus on selling and servicing our customers. Your responsibilities will include:
• Prepare and manage customer quotations, supporting both new business opportunities and ongoing customer requirements. • Maintain and update pricing, product, and customer data in internal systems to ensure accuracy and efficiency. • Support order processing by ensuring quoted prices and customer information are correctly reflected in the system. • Investigate and resolve data discrepancies, pricing issues, and order-related queries. • Handle post-invoice adjustments and coordinate with relevant teams to ensure timely resolution. • Monitor quote and backlog-related alerts, making necessary corrections to support smooth order processing. • Work closely with Sales, Customer Service, and other internal stakeholders to deliver an excellent customer experience.
Who You Are • English on min B2 level (both spoken and written), additional language is an asset. • Good knowledge of MS Office, especially Excel • Customer Service, Order Management or Sales experience • Accountability • Communication and coordination skills • Customer-oriented attitude
What We Offer • Permanent contract with 3 months’ probation period. • Interesting career development opportunities in a quickly growing environment. • Private Medical Care program + Dental Package. • MyBenefit System (including MultiSport Card & vouchers). • Dynamic environment with a friendly work atmosphere.
Submit your CV in English.
Who We Are As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting net of relationships with industry leaders, both on the supplier and customer sides. Arrow is an equal opportunity employer and is committed to create a diverse working environment by providing equal employment opportunity for all qualified persons.
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Location: PL-Gdansk, Poland (Aleja Grunwaldzka)
Time Type: Full time
Job Category: Business Support