About this role
Job summary
This post is for a newly qualified General Practitioner who is fully GMC registered and is confident working autonomously across varied clinical settings. The post holder will be required to deliver clinical services across multiple SDHC sites, including, but not limited to, Hillbrow Health and Wellbeing, the Intermediate Care Ward at Eastbourne District General Hospital, and other SDHC operational locations according to service needs. This post will require the GP to work some evenings and weekends.
Main duties of the job
This is a predominantly clinical, cross-setting GP role, with 90% or more of contracted hours focused on direct patient care. You will work autonomously across SDHC services, managing a varied and often complex caseload across primary, intermediate and virtual care settings.
Your main duties will include delivering evidence-based care, assessing and managing patients with complex needs and long-term conditions, prescribing safely, making autonomous clinical decisions, and referring or escalating patients appropriately.
You will work collaboratively with multidisciplinary colleagues to provide coordinated, seamless care across services, while maintaining high-quality clinical records and promoting prevention, healthy living and patient wellbeing.
The role also includes occasional supervision and mentoring of GP trainees and colleagues, participation in research projects with partners such as NIHR and universities, and contribution to audit, quality improvement, patient safety and shared learning.
You will also support service development by sharing best practice, identifying risks and opportunities for improvement, and using your clinical experience to help shape how care is delivered across SDHC.
About us
South Downs Health and Care GP Federation is a social enterprise. It was established in 2016 in service to shareholding/member GP practices in the areas of Eastbourne, Hailsham and Seaford. It now has extended membership within East Sussex. Our main purpose is to support GP practices in their task of providing patient care by enabling them to provide and invest in sustainable services by reducing the burden of their workload, maximising income opportunities and minimising their risks and liabilities.
We encourage our staff to take ownership and responsibility, to highlight concerns and feedback and to make an active contribution to their individual success as well as that of their team and the wider organisation. We operate a no-blame culture; by this we mean that everyone is held accountable but in an environment where the focus is on the learning that can be adopted and shared from instances where things havent gone so well.
Benefits of Working with SDHC
NHS Pension Scheme with generous employer contributions 25 days holiday plus bank holidays, increasing in stages to 30 days holiday plus bank holidays after 5 years service (pro rata for part time hours) Employee Assistance Programme including access to counselling and support with legal and financial matters CycleScheme Christmas and summer events Discounted rate for membership of Hillbrow Health and Wellbeing Centre facilities
Job description Job responsibilities
Clinical Delivery (90 percent or more of contracted hours)
Directly help to deliver on SDHCs contractual requirements to provide clinical capacity in all commissioned and private services, as required. This work will be delivered through a mixture of traditional methods such as telephone and face-to-face, or at external sites. You will be expected to:
Practise evidence-based medicine, in line with national and locally agreed guidelines
Prescribe in line with local and national guidelines
Refer patients to secondary/urgent care and additional interventions as appropriate
Manage long-term conditions and patients with complex problems as needed.
Promote healthy living strategies and give health and wellbeing advice, generally encouraging patients to follow a healthy lifestyle especially if conducting group consultations.
Make autonomous clinical decisions relating to patients health needs
Participate in research projects delivered by SDHC on behalf or organisations such as NIHR, Universities and other external healthcare organisations.
SDHC regularly takes GP trainees from NHSE Kent, Surrey and Sussex (KSS) Deanery. There is a requirement for all salaried GPs to provide support to GP trainees.
Communication
Provide professional telephone and written advice and support to patients and their carers
To respond to queries from patients and staff in a professional manner referring to the appropriate colleagues in accordance with protocols and personal and professional boundaries.
Leadership
Accountable and responsible for own actions, working within professional and personal boundaries and competencies
Contributes to the continual improvement of SDHC services, sharing best practice and speaking up when things go wrong
Provide leadership within your team (including but not limited to participation in buddying/ mentoring of new colleagues, raising tensions in respectful and courteous manners, attendance and contribution to team meetings and discussions) Support team members to deliver excellent service through a programme of peer review and direct observation of practice.
Working Relationships
Work collaboratively with members of the SDHC team, attending and participating in team/clinical/SDHC meetings as required
Liaise with other SDHC teams to ensure patients receive the best and most appropriate care for their specific needs.
Patient & Public Involvement
Optimise patient well-being to enable them to do the things that matter to them Engage with patients, internal and external stakeholders as required
Engage with users of the service to understand peoples experience of the service and to measure levels of satisfaction
Ensure the patient voice is heard and acted on appropriately. Particular attention will be paid to how we ensure the care we provide is safe, effective, caring, and responsive.
Contribute to responding to complaints as appropriate, according to the SDHC complaints policy
Participate in patient engagement activities relating to service developments / feedback as required.
Risk Management
Promote a culture where the sharing of learning events and deep learning that comes from them is positive and the norm
Contribute to a learning event register which is maintained and required actions are completed within agreed timescales
Highlight issues and risks within the services
Contribute to the development and maintenance of the risk register, providing updates on mitigating actions as required within requested timescale.
Audit
Participate in audit activities to optimise patient safety and the use of resource, undertaking audit in accordance with the service audit plan
Make recommendations based on the outcomes of audit and shared learning activities Ensure audits evidence SDHCs ability to provide Safe, Effective, Caring, Responsive, and Well-Led services.
Information and IT
Data that helps us understand our services, our practices and our patients is important to SDHC. You will help ensure we capture and analyse important data that helps drive continuous service improvement
Analyse, interpret and present prescribing information at practice and population level to support effective decision making and change in evidence based clinical practice Update electronic patient medication records in line with incoming clinical correspondence
Maintain full and complete records of all patient contacts using appropriate clinical templates and coding
Develop and utilise agreed searches and templates to ensure high quality consistent patient care and enable data collection and reporting on pharmacy team activity
Collect and review qualitative data such as evidence of impact, feedback, plaudits and complaints to improve individual and service improvement.
Collaborative Support
Work within a team who provide peer support to each other, accessing support via local interprofessional training and supervision arrangements as required
Provide training, supervision and peer support for team members as required
Travel between named practices, SDHC premises, extended access service hubs and meetings across the patch as required
Work alongside other SDHC teams as required to ensure seamless patient care
Work with internal and external stakeholders to help PCN and practices achieve local and national targets.
Other Duties
You will be expected to provide cover for other team members as appropriate to ensure an effective service is always provided and to carry out any other duties as determined and requested by the organisation. This job description is not a definitive or exhaustive list of responsibilities but identifies the key responsibilities and tasks of the post holder. The specific objectives of the post holder will be subject to review as part of the individuals performance review/appraisal.
Person Specification
Experience Essential
Experience of prioritising work and meeting deadlines Understanding of office systems such as diary management, rota management, bring forward systems, computer filing systems. Able to communicate effectively and professionally both face to face and on the telephone with people at all levels Demonstrated high standard of written and verbal communication skills Demonstrating persistence in finding ways to overcome obstacles Able to deal with patients in a professional and compassionate manner Can demonstrate understanding of Information Governance, Patient Confidentiality and Data Protection requirements Able to anticipate barriers and issues and take action to mitigate risks Previous experience of working in a primary care setting
Desirable
Experience of using electronic systems/databases to ensure efficient management of processes Knowledge and understanding of the NHS and the challenges facing Primary Care
Skills Essential
High level of competence in Microsoft Office packages (Outlook, Word, Excel, and PowerPoint as a minimum) Excellent communication skills (written and verbal) Highly organised and able to work on own initiative, in line with agreed parameters / procedures Able to resolve conflicting diary appointments and schedules Time management and prioritisation skills Analytical and problem solving skills
Personal Qualities Essential
Shares SDHCs values Works well within a team Capable of working with tact and diplomacy Approachable, adaptable, supportive, self-motivated
Other Requirements Essential
Must be able to drive, have access to a vehicle to use for work and have business use included on your vehicle insurance Proven record of good timekeeping and attendance Your working pattern will be discussed and agreed with you. Able to show understanding of issues relating to equal opportunities
Qualifications Essential
GMC Registered, not subject to suspension Currently on performers list
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name South Downs Health and Care Ltd (SDHC)
Address Hillbrow Health and Wellbeing
1 Denton Road
Eastbourne
East Sussex
BN20 7SS
United Kingdom
Employer's website http://www.sdhc.org.uk/ (Opens in a new tab)