About this role
Location: Simon Cancer Center Schedule: Monday–Friday, 8:00 AM – 4:30 PM Position Overview This role provides essential administrative support within a clinical practice, ensuring smooth coordination of patient care, communication, and operational workflows. This position serves as a key liaison between internal clinical teams and external providers, supporting patient transitions of care and maintaining accurate documentation. Key Responsibilities
• Maintain daily team census and new admission lists • Complete admission sheets for all new patients • Track and update patient movement (discharges, transfers, changes in service) • Distribute admission and transfer summaries to Primary Care Physicians and OB offices • Follow up on outstanding discharge summaries to ensure completion • Coordinate and obtain completed Home Care documentation for discharged patients • Manage inbound and outbound fax communications and ensure documentation accuracy • Support clinical workflows through documentation tracking and communication coordination Team & Stakeholder Collaboration
• Partner closely with Data Coordinator team members on daily workflows • Work directly with Neonatologists to obtain signatures and complete required documentation • Communicate regularly with external PCP and OB offices to provide patient updates Success Profile
• Strong ability to navigate multiple systems and workflows efficiently • Builds and maintains positive working relationships across teams • Demonstrates strong organization and attention to detail in a fast-paced environment • Able to manage multiple priorities while maintaining accuracy Preferred Qualifications & Skills
• Experience in an administrative or clinical support role within healthcare • Strong computer skills with ability to learn and navigate systems such as EMR, RedCap, Cerner, and Epic • Highly organized with strong attention to detail • Comfortable working with patient documentation, data tracking, and fax systems • Strong communication and coordination skills Onboarding & Training
• Structured onboarding with approximately 4 weeks of training, including: • Web-based learning modules • Hands-on, “elbow-to-elbow” training with current team member prior to retirement
Additional Responsibilities
• Coordinate patient scheduling, referrals, and follow-ups • Maintain and update patient health records in the EHR system • Verify insurance and support authorization processes as needed • Respond to patient and provider inquiries with professionalism and empathy • Assist with general administrative support including calendar and meeting coordination Why Join This Team You’ll be joining a highly collaborative clinical environment where your work directly supports patient care coordination and provider communication across the continuum Requirements:
• High School Diploma/GED is required. • Requires 0-2 years of relevant experience. • Experience with a matrix organization and complex work environment is a plus. • Requires basic proficiency in MS office (Word, PowerPoint, Excel). • Requires demonstrated proficiency in electronic health records and patient-facing communication. • Experience with medical terminology is preferred.