About this role
Fourvenues <span style="border:0px solid;margin:0px;color:rgb(31,31,31);font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);font-family:Verdana, Geneva, sans-serif;font-size:15px;">Fourvenues is a tech platform born from within the entertainment industry, which gives it a first-hand understanding of what venues actually need to run their business.<br style="border:0px solid;margin:0px;"><br style="border:0px solid;margin:0px;">The platform brings everything under one roof: online ticket sales, guest list management, VIP reservations, a fully integrated POS system for the bar and box office, real-time capacity tracking, and a built-in CRM to truly understand your audience. </span><br style="border:0px solid;margin:0px;color:rgb(31,31,31);font-size:14px;font-style:normal;font-weight:400;text-transform:none;font-family:Inter, '-apple-system', 'system-ui', 'Segoe UI', Roboto, 'Helvetica Neue', 'Open Sans', 'system-ui', '-apple-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji';background-color:rgb(255,255,255);"><br style="border:0px solid;margin:0px;color:rgb(31,31,31);font-size:14px;font-style:normal;font-weight:400;text-transform:none;font-family:Inter, '-apple-system', 'system-ui', 'Segoe UI', Roboto, 'Helvetica Neue', 'Open Sans', 'system-ui', '-apple-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji';background-color:rgb(255,255,255);"><span style="border:0px solid;margin:0px;color:rgb(31,31,31);font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);font-family:Verdana, Geneva, sans-serif;font-size:15px;">What makes it stand out is how it connects all these touchpoints, from the moment someone buys a ticket to what they spend at the bar, generating cross-referenced data that lets owners see exactly which events perform best, which customer profiles spend the most, which promoters actually deliver, and where money is being left on the table. </span><br style="border:0px solid;margin:0px;color:rgb(31,31,31);font-size:14px;font-style:normal;font-weight:400;text-transform:none;font-family:Inter, '-apple-system', 'system-ui', 'Segoe UI', Roboto, 'Helvetica Neue', 'Open Sans', 'system-ui', '-apple-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji';background-color:rgb(255,255,255);"><br style="border:0px solid;margin:0px;color:rgb(31,31,31);font-size:14px;font-style:normal;font-weight:400;text-transform:none;font-family:Inter, '-apple-system', 'system-ui', 'Segoe UI', Roboto, 'Helvetica Neue', 'Open Sans', 'system-ui', '-apple-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji';background-color:rgb(255,255,255);"><span style="border:0px solid;margin:0px;color:rgb(31,31,31);font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);font-family:Verdana, Geneva, sans-serif;font-size:15px;">The result: smarter decisions, less manual work, tighter control over the business, and a smoother experience for both staff and guests.</span> Your Mission <div style="text-align:justify;"><span style="font-family:Verdana, Geneva, sans-serif;font-size:15px;">As an IT & Security Engineer, your mission will be to ensure the smooth operation, security and continuous evolution of our IT infrastructure.</span></div><div style="text-align:justify;"><span style="font-family:Verdana, Geneva, sans-serif;font-size:15px;"><br>You will be responsible for managing systems, networks, identities and corporate</span><span style="font-family:Verdana, Geneva, sans-serif;font-size:15px;"> devices, ensuring a secure, efficient and scalable technology environment.</span></div><div style="text-align:justify;"><span style="font-family:Verdana, Geneva, sans-serif;font-size:15px;"><br>With a holistic view of our infrastructure, you will tackle end-to-end technical challenges, combining day-to-day operations with continuous improvement, process optimisation and the implementation of best practices in IT security and operations.</span></div> What You'll Be Doing <h3 style="text-align:justify;"><span style="font-size:15px;font-family:Verdana, Geneva, sans-serif;">Systems, Networks & Infrastructure</span></h3><ul><li style="text-align:justify;"><span style="font-size:15px;font-family:Verdana, Geneva, sans-serif;">Manage and maintain the company's IT systems and platforms.<br>Provide advanced IT support and resolve incidents related to systems, users and connectivity.</span></li><li style="text-align:justify;"><span style="font-size:15px;font-family:Verdana, Geneva, sans-serif;">Manage and maintain network infrastructure.</span></li><li style="text-align:justify;"><span style="font-size:15px;font-family:Verdana, Geneva, sans-serif;">Manage cloud environments and hybrid platforms.</span></li><li style="text-align:justify;"><span style="font-size:15px;font-family:Verdana, Geneva, sans-serif;">Contribute to the evolution of systems and network architecture.<br></span></li></ul><h3 style="text-align:justify;"><span style="font-size:15px;font-family:Verdana, Geneva, sans-serif;">Identity & Access Management</span></h3><ul><li><div style="text-align:justify;"><span style="font-size:15px;font-family:Verdana, Geneva, sans-serif;">Manage the corporate directory and identity services.</span></div></li><li><div style="text-align:justify;"><span style="font-size:15px;font-family:Verdana, Geneva, sans-serif;">Manage the user lifecycle and access permissions.</span></div></li><li><div style="text-align:justify;"><span style="font-size:15px;font-family:Verdana, Geneva, sans-serif;">Implement and maintain access controls based on RBAC, SSO and MFA, applying the principle of least privilege.</span></div></li><li><div style="text-align:justify;"><span style="font-size:15px;font-family:Verdana, Geneva, sans-serif;">Manage authentication mechanisms and secure access.<br></span></div></li></ul><h3 style="text-align:justify;"><span style="font-size:15px;font-family:Verdana, Geneva, sans-serif;">Devices & Security</span></h3><ul><li><div style="text-align:justify;"><span style="font-size:15px;font-family:Verdana, Geneva, sans-serif;">Manage the lifecycle of corporate devices.</span></div></li><li><div style="text-align:justify;"><span style="font-size:15px;font-family:Verdana, Geneva, sans-serif;">Administer and secure endpoints.</span></div></li><li><div style="text-align:justify;"><span style="font-size:15px;font-family:Verdana, Geneva, sans-serif;">Ensure devices are kept up to date, properly configured and accurately inventoried.</span></div></li><li><div style="text-align:justify;"><span style="font-size:15px;font-family:Verdana, Geneva, sans-serif;">Collaborate on vulnerability management and other aspects of IT security.</span></div></li></ul> Your profile <ul><li><div style="text-align:justify;"><span style="font-family:Verdana, Geneva, sans-serif;font-size:15px;">3–5 years of experience in advanced IT Support, System Administration, IT Operations or Infrastructure.</span></div></li><li><div style="text-align:justify;"><span style="font-family:Verdana, Geneva, sans-serif;font-size:15px;">Experience managing corporate IT systems and environments.</span></div></li><li><div style="text-align:justify;"><span style="font-family:Verdana, Geneva, sans-serif;font-size:15px;">Strong knowledge of networking and systems architecture.</span></div></li><li><div style="text-align:justify;"><span style="font-family:Verdana, Geneva, sans-serif;font-size:15px;">Experience in identity and access management.</span></div></li><li><div style="text-align:justify;"><span style="font-family:Verdana, Geneva, sans-serif;font-size:15px;">Knowledge of LDAP, RBAC, RADIUS, X.509 and EAP-TLS.</span></div></li><li><div style="text-align:justify;"><span style="font-family:Verdana, Geneva, sans-serif;font-size:15px;">Experience working with cloud and hybrid environments.</span></div></li><li><div style="text-align:justify;"><span style="font-family:Verdana, Geneva, sans-serif;font-size:15px;">Experience in endpoint management and security.</span></div></li><li><div style="text-align:justify;"><span style="font-family:Verdana, Geneva, sans-serif;font-size:15px;">Ability to work independently and resolve end-to-end technical challenges.</span></div></li></ul><h3 style="text-align:justify;"><span style="font-family:Verdana, Geneva, sans-serif;font-size:15px;">Tools & Technologies</span></h3><ul><li><div style="text-align:justify;"><span style="font-family:Verdana, Geneva, sans-serif;font-size:15px;">Google Workspace</span></div></li><li><div style="text-align:justify;"><span style="font-family:Verdana, Geneva, sans-serif;font-size:15px;">JumpCloud / Okta / Active Directory / LDAP</span></div></li><li><div style="text-align:justify;"><span style="font-family:Verdana, Geneva, sans-serif;font-size:15px;">Jamf / Microsoft Intune / Kandji</span></div></li><li><div style="text-align:justify;"><span style="font-family:Verdana, Geneva, sans-serif;font-size:15px;">UniFi / Wi-Fi</span></div></li><li><div style="text-align:justify;"><span style="font-family:Verdana, Geneva, sans-serif;font-size:15px;">Firewalls, VLANs and networking technologies</span></div></li><li><div style="text-align:justify;"><span style="font-family:Verdana, Geneva, sans-serif;font-size:15px;">macOS / Windows / Linux</span></div></li><li><div style="text-align:justify;"><span style="font-family:Verdana, Geneva, sans-serif;font-size:15px;">Bash / PowerShell / Python</span></div></li></ul><h3 style="text-align:justify;"><span style="font-family:Verdana, Geneva, sans-serif;font-size:15px;">Soft Skills</span></h3><ul><li><div style="text-align:left;"><span style="font-family:Verdana, Geneva, sans-serif;font-size:15px;">Autonomy & Ownership: Ability to take full responsibility for issues and drive them through to resolution.</span></div></li><li><div style="text-align:left;"><span style="font-family:Verdana, Geneva, sans-serif;font-size:15px;">Analytical & Problem-Solving Skills: A structured approach to diagnosing technical issues and identifying effective solutions.</span></div></li><li><div style="text-align:left;"><span style="font-family:Verdana, Geneva, sans-serif;font-size:15px;">Communication: Ability to explain technical issues clearly to both technical and non-technical stakeholders.</span></div></li><li><div style="text-align:left;"><span style="font-family:Verdana, Geneva, sans-serif;font-size:15px;">Prioritisation & Organisation: Ability to manage incidents and tasks of varying criticality in a dynamic environment.</span></div></li><li><div style="text-align:left;"><span style="font-family:Verdana, Geneva, sans-serif;font-size:15px;">Proactivity & Continuous Improvement: Initiative to identify potential issues, improve processes and automate recurring tasks.</span></div></li><li><div style="text-align:left;"><span style="font-family:Verdana, Geneva, sans-serif;font-size:15px;">Service Orientation: An approachable, responsive and solution-focused attitude when supporting users and internal teams.</span></div></li></ul> We value <ul style="margin-top:0;margin-bottom:0;"><li style="font-family:Verdana, Geneva, sans-serif;font-size:15px;text-align:justify;">Experience supporting the technical implementation of security controls related to SOC 2 or ISO 27001.</li><li style="font-family:Verdana, Geneva, sans-serif;font-size:15px;">Experience in vulnerability management or incident response.</li><li style="font-family:Verdana, Geneva, sans-serif;font-size:15px;">Experience automating IT tasks through scripting.</li></ul> Why us? <ul><li style="font-family:Verdana, Geneva, sans-serif;font-size:15px;text-align:justify;">Salary based on candidate's skills and experience.</li><li style="font-family:Verdana, Geneva, sans-serif;font-size:15px;text-align:justify;">Annual bonuses for those who significantly contribute to Fourvenues' success.</li><li style="font-family:Verdana, Geneva, sans-serif;font-size:15px;text-align:justify;">A vision and team that will inspire you to excel and reach the next level in your career development.</li><li style="font-family:Verdana, Geneva, sans-serif;font-size:15px;text-align:justify;">Continuous training we want you to stay at the forefront of technology and grow your skills through regular internal training.</li><li style="font-family:Verdana, Geneva, sans-serif;font-size:15px;text-align:justify;">MacBook laptop and high-resolution monitors to maximize your potential.</li><li style="font-family:Verdana, Geneva, sans-serif;font-size:15px;text-align:justify;">Hybrid work model (3+2): three days in the office and two from home if that’s where you feel most productive although we're confident that the environment and the team will make you enjoy being at the office more than you’d expect.</li><li style="font-family:Verdana, Geneva, sans-serif;font-size:15px;text-align:justify;">Flexible working hours. Organize your workday between 8:00 AM and 8:00 PM, as long as you meet scheduled commitments.</li><li style="font-family:Verdana, Geneva, sans-serif;font-size:15px;text-align:justify;">Private health insurance to promote your peace of mind and well-being.</li><li style="font-family:Verdana, Geneva, sans-serif;font-size:15px;text-align:justify;">Optional flexible benefits plan, such as dining, childcare, transportation, and discounts with major brands.</li><li style="font-family:Verdana, Geneva, sans-serif;font-size:15px;text-align:justify;">Extra vacation days for special occasions like birthdays, holidays, or unique events.</li></ul>