About this role
Salary: £30,000 - 30,000 per year
Requirements: Demonstrable experience in an IT, Business Applications or Systems Support roleHands-on experience supporting business applications and master data in a corporate environmentProven first-line and second-line support experience, including issue escalationExperience training and supporting users both on site and remotelyHighly organised with strong attention to detail, particularly around data accuracy and documentationA proactive, continuous improvement mindsetUnderstanding of network fundamentals and network securityDesirable: ITIL Foundation or change management exposureDesirable: familiarity with Microsoft Azure, M365 and Power PlatformDesirable: CompTIA Network+ or Security+ Responsibilities: Govern supplier, customer and product master data across the core ERP and integrated systemsProvide second-line application support, troubleshoot issues and liaise with external vendorsSupport software implementations, testing and upgrades, including sandbox and scenario testingManage user access, asset control and documentation, including training materials and FAQsSupport end user hardware, network infrastructure and telephony servicesContribute to network and application security improvements and produce security bulletinsOversee on-premise servers and flag risks with clear recommendations Technologies: AzureERPHardwareSupportITILNetworkSecurityCloud More:
We are a well-established manufacturer and part of a wider international group with a strong presence across the engineering and industrial sector. We operate a modern ERP and business applications environment supporting operations across multiple sites, and we are investing in our systems and data capabilities as the business continues to grow. This is a hands-on, office-based role in Tibshelf, offering a permanent position with a salary of £30,000 dependent on experience. You will work closely with users, third-party suppliers and our wider IT function on day-to-day operations and longer-term technology projects.
last updated 32 week of 2026