About this role
Salary: £38,000 - 42,000 per year
Requirements: 3–5+ years of hands-on experience in a similar MSP, IT support, or infrastructure environmentStrong knowledge of networking fundamentals, including routing, switching, firewalls, and VPNsDemonstrable experience administering Microsoft 365 and AzureExperience working across multiple client environments and Microsoft 365 tenantsProven track record of independent problem-solvingStrong analytical and troubleshooting skillsExcellent communication skills and confidence dealing directly with clientsAbility to mentor and support less experienced engineersProactive, professional, and customer-focused approachFormal qualifications and certifications are not essential, but hands-on technical experience and practical knowledge are highly valued Responsibilities: Take ownership of complex technical issues escalated from junior engineersWork collaboratively with other senior engineers to resolve challenging technical problemsDesign, maintain, and document client network infrastructureAdminister and troubleshoot Microsoft 365 and Azure environments across multiple client tenantsProvide client-facing technical consultancy and advisory supportIdentify opportunities to improve infrastructure reliability, performance, and securityMentor and support junior engineers, sharing knowledge and technical experienceMaintain high standards of technical documentation and best practiceParticipate in the on-call rotation following successful completion of the probationary period Technologies: AzureSupportLESSMicrosoft 365NetworkSecurityOffice 365CloudDevOps More:
We are a well-established and growing Microsoft Partner Managed Service Provider based in Bicester, Oxfordshire, supporting more than 120 businesses across Oxfordshire and beyond. We pride ourselves on delivering a genuinely personal, engineer-led service, where clients speak directly to technical professionals rather than being passed through a call centre. This is a senior technical role with genuine responsibility and autonomy, offering exposure to networking, Microsoft 365, and Azure, along with the opportunity to work in a collaborative senior engineering environment, provide client-facing consultancy, and mentor junior engineers. The salary is £38,000–£42,000 per annum, depending on experience, and on-call participation is included after successful completion of probation.
last updated 32 week of 2026