About this role
Salary: £27,000 - 30,000 per year
Requirements: Excellent communication and customer service skillsStrong problem-solving and logical thinking abilityExperience in customer support, technical support, application support, or software support Responsibilities: Provide first line support via phone, email, and ticketing systemsTroubleshoot software issues and user queriesHelp customers maximise their use of the platformEscalate more technical issues where requiredWork closely with internal support and technical teams Technologies: Support More:
We are a growing software company based in Exeter, offering a hybrid working model with 4 days a week in the office. We provide full product training, flexible hours, a friendly and collaborative team culture, and genuine long-term career development opportunities. This role is an excellent opportunity for someone early in their support career to build valuable SaaS experience, with clear progression into 2nd/3rd line support and Software Development roles.
last updated 32 week of 2026