About this role
Salary: £30,000 - 32,000 per year
Requirements: Previous experience in an IT Support or Service Desk environment.Strong knowledge of Windows 10/11.Experience supporting users in a professional business environment.Knowledge of TCP/IP, DNS and DHCP.Experience with Active Directory.Experience administering Google Workspace or Microsoft 365.Excellent communication skills and the ability to explain technical concepts to non-technical users.MacOS support experience is desirable.Adobe Creative Cloud experience is desirable. Responsibilities: Provide first and second-line support to users across the organisation.Install, configure and maintain hardware and software including Windows PCs, Macs, printers, mobile devices, anti-virus solutions and creative software.Support and administer Google Workspace.Manage user onboarding and offboarding processes.Assist with IT projects and the introduction of new technologies.Perform hardware stock management and equipment ordering.Troubleshoot networking issues and support core infrastructure.Ensure support tickets are resolved efficiently and to a high standard. Technologies: Active DirectoryCloudHardwareSupportmacOSMicrosoft 365MobileTCP/IPWindowsOffice 365 More:
We are a well-established London-based entertainment and publishing group that has been at the heart of pop culture for decades. This is a full-time, office-based role in Southwark/Blackfriars, working Monday to Friday, 9:00am to 5:00pm. We offer a salary of £30,000-£32,000, broad technical exposure across infrastructure, end-user computing and projects, and genuine learning and development opportunities within our in-house IT team. We are looking for someone who enjoys variety and wants to grow their technical knowledge in a collaborative, creative business.
last updated 32 week of 2026