About this role
Salary: £37,000 - 68,500 per year
Requirements: Experience as a Service Designer or in a similar design-focused roleStrong track record of delivering user-centred design solutions across digital servicesExperience working with Government Digital Service (GDS) principlesAbility to advocate for user-centred design and influence stakeholders at all levelsExperience working with design systems, service blueprints, and journey mappingConfidence working within Agile environments and multidisciplinary teamsAbility to use evidence and insight to inform decisions and validate design hypotheses Responsibilities: Shape end-to-end service experiences that meet both user and business needsWork directly with stakeholders to define service journeys, identify pain points, and design improvementsCommunicate confidently with multidisciplinary teams and senior stakeholdersLead collaborative workshops to align teams and drive service innovationCreate service blueprints, journey maps, and design artefacts to solve complex problemsUse research, insight, and data to iterate designs and improve service outcomes Technologies: SupportUX UI Design More:
We are a leading digital services consultancy delivering impactful solutions across public and private sector projects. We are hiring a Service Designer for a permanent hybrid role based in Newcastle upon Tyne, North East, United Kingdom. We offer a salary of £50,000 to £64,000, bonus, pension, benefits, up to 25 days holiday plus UK public holidays, health and wellbeing support, and a flexible benefits package.
last updated 32 week of 2026