About this role
Salary: £40,000 - 40,000 per year
Requirements: Proven experience in an IT, technology, or MSP environmentExperience working in a client-facing role, managing relationships and communicationAbility to understand and confidently discuss technical concepts with non-technical stakeholders, including senior managementExcellent written and verbal communication skills in EnglishExperience supporting or contributing to technology strategy, planning, or service discussionsDemonstrated ability to build strong client relationships and trustExperience working in a structured, process-driven environmentStrong interpersonal awareness and customer focus, with an empathetic and proactive approachHighly organised with strong attention to detailKeen interest in business technology, including emerging technologies such as AI and cloud solutionsFull UK driving licence and own vehicle requiredRight to work in the UK, as sponsorship is not availableIndustry certifications are desirable, including Microsoft certifications, ITIL Foundation, or other relevant IT or service management certifications Responsibilities: Support delivery of technology strategies and roadmaps aligned to client business goalsAssist in identifying opportunities for optimisation and adoption of new technologies, including AIBuild strong relationships with clients through regular communication and site visitsSupport and contribute to strategy reviews and planning sessionsMaintain organised documentation, including roadmaps, actions, and improvement plansWork closely with internal teams to translate technical solutions into business discussionsCollaborate with senior leadership and internal technology teams to support client strategy and business alignmentContribute to client retention and account growth initiatives as the role expands Technologies: AICloudSupportITIL More:
We are a growing, ambitious MSP with a supportive, collaborative, and people-focused working environment. This is an in-house, client-facing Technology Strategy Partner role reporting directly to our CEO, combining office-based work with regular client site visits and travel. We offer a competitive salary of £32,000 to £40,000 depending on experience, an uncapped customer retention-based bonus, company pension, 29 days holiday increasing with service, personal time allowance, up to 10 days working from home per year, wellbeing support, professional development opportunities, travel expenses fully covered, and clear progression to Senior Technology Strategy Partner. Our wider goals are to lead our industry, create more job opportunities in the area, expand our market presence, build a positive and empowering workplace, and become a more sustainable business.
last updated 32 week of 2026