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Integration Coordinator - IT Systems @ THEAGENCY LIMITED

Loughborough Road, LoughboroughOnsiteFull-time
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About this role

Salary: £27,000 - 67,000 per year

Requirements: Experience supporting or implementing ERP systemsExposure to User Acceptance Testing (UAT)Strong analytical and problem-solving skillsExcellent attention to detailExperience with process mapping or business process improvementThe ability to communicate confidently with stakeholders across multiple departmentsA proactive approach to identifying and resolving issuesStrong organisational skills with the ability to manage multiple prioritiesDesirable: Experience with Microsoft Dynamics 365 Business CentralDesirable: Experience working with reporting, system outputs or data validationDesirable: Knowledge of system implementation or software development processesDesirable: Experience within a manufacturing or engineering environment Responsibilities: Carry out User Acceptance Testing (UAT) across multiple business functionsShadow users on the existing system and validate processes within Dynamics 365 Business CentralIdentify system gaps, process improvements and operational risksWork with the IT Systems Administrator and external software partners to resolve issuesTest reports, data and system outputs to ensure they meet business requirementsMap current and future business processesCreate user guides, process documentation and training materialsSupport end-user training and adoption of the new ERP systemCollaborate with departments across the business to ensure a smooth system transition Technologies: ERPSupportOffice 365 More:

We are supporting a 12-month fixed-term contract for an IT Systems Integration Coordinator to join our client during a major business transformation. This role will help deliver the implementation of Microsoft Dynamics 365 Business Central, replacing a long-standing in-house ERP system. Working alongside our IT team and stakeholders across the business, you will play a key role in testing, process validation, continuous improvement, user training and successful system adoption. This is a great opportunity to gain hands-on experience in ERP implementation, business systems and IT project delivery while contributing to a significant digital transformation.

last updated 32 week of 2026

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