About this role
Salary: £60,000 - 60,000 per year
Requirements: 1 year of commercial experience in a cloud, infrastructure, or support roleStrong foundation in Linux systems administrationExposure to production support or live service environmentsHands-on experience or familiarity with Terraform (Infrastructure as Code)Hands-on experience or familiarity with KubernetesHands-on experience or familiarity with networking concepts and troubleshooting using Linux toolsA proactive mindset with strong problem-solving capabilityWillingness to learn and develop within highly secure, non-standard cloud environmentsEligibility for UK Security Clearance Responsibilities: Act as first-line support for secure cloud users by troubleshooting and resolving technical issues in a live production environmentManage and progress support tickets, ensuring clear diagnosis, resolution, or escalationSupport high-priority incidents using established runbooks and operational proceduresDevelop deep technical knowledge of secure, air-gapped cloud platformsContribute to continuous improvement initiatives to reduce operational toil and enhance system reliabilityCollaborate with engineering teams to identify bugs, failures, and optimisation opportunities Technologies: CloudSupportKubernetesLinuxSecurityTerraformOffice 365 More:
We are a secure cloud infrastructure team supporting critical national workloads in a highly controlled, cutting-edge environment. This is a full-time onsite role in Cheltenham with a shift pattern, a 24/7 operations function, and a shift premium of 30%. You will gain hands-on exposure to advanced, air-gapped cloud platforms, modern infrastructure, Kubernetes, and automation tooling, with the opportunity to build real depth in cloud operations within a high-security, mission-critical environment.
last updated 32 week of 2026