About this role
Job summary
Please be aware that this role is NOT eligible for Sponsorship
If you already work for HPFT on a health and care visa, you will NOT be able to transfer your visa to this role as this role is NOT eligible for Sponsorship
We are looking for an administrative officer to join our Mental Health Support Teams (MHST) in East Herts to provide comprehensive administrative support to our Teams. We currently have a Part-time post available for 22.5 hours per week.
Office working is required as well as travel to some bases.
If you feel you have the skills and experience we are looking for then we would welcome an application from you.
Main duties of the job
You will co-ordinate information and provide administration and clerical support in order to facilitate the effective running of the service. This will include diary management, comprehensive management of data such as annual leave, sickness and attendance reports on behalf of the Team, filing, and ensuring maximum efficiency of processes. It is essential that you have GCSE in English Language and Mathematics Grade C or above or equivalent.
About us
Hertfordshire Partnership University NHS Foundation Trust (HPFT) is an outstanding organisation with ambitions to match. We are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from the Care Quality Commission, and our aim is to be the leading provider of mental health and specialist learning disability services in the country.
Our family of over 3500 members of staff provide health and social care for over 400,000 people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, and Norfolk, delivering these services within the community and several inpatient settings. We also deliver a range of nationally commissioned specialist services including Tier 4 services for children and young people, perinatal services, plus medium and low secure learning disabilities services.
The care we provide makes a fantastic difference to the lives of our service users, their families and carers - everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:
Our Trust values are:
Welcoming. Kind. Positive. Respectful. Professional.
These values are at the core of who we are, everything we do, and how we do it!
Would you like to be part of the HPFT family? Would you like work with us to ensure our service users live the fullest lives possible they can? Would you like to be supported in your career to be the best that you can be?
Then please read on...
Job description Job responsibilities
You will be proficient in the use of a wide range of IT packages, have experience of organising and prioritising diaries and schedules, and experience of organising and taking minutes in meetings. You will have good communication and organisational skills and the ability to work with minimal supervision and on your own initiative to achieve deadlines.
Person Specification
COMMUNICATION SKILLS Essential
Excellent verbal and written communication and presentation skills in person, on telephone, and electronically. To be experienced in dealing with people in distress in a calm and confident manner, using deescalation skills where appropriate To have proven skills and experience establishing effective working relationships with internal and external stakeholders
ANALYTICAL SKILLS Essential
Problem solving, decision making and analytical skills. Ability to analyse data and compile information for reports
Previous Experience, Skills & Knowledge Essential
Ability to organise and prioritise workload Proficiency in diary management and coordinating appointments Experience of writing formal minutes Independent, lone and team working skills Evidence of ability to be flexible and show initiative, sensitivity and enthusiasm to work Evidence of the ability to organise and plan complex events
Desirable
Experience of adapting to, and managing, change Evidence of creating new processes or documents to assist team set up or functionality
Diversity Essential
Show respect and treat people with dignity
Physical/Mental/Emotional Effort Essential
Ability to cope with multiple tasks, tight deadlines and competing demands
Desirable
Emotional Maturity
Qualifcations Education & Training Essential
Educated to Secondary Level with GCSE Maths and English level 2 or above Experience of working in an office environment Experience co-ordinating team administrative tasks
Desirable
Experience in healthcare/education setting Knowledge of healthcare terms used in their day to day working ECDL qualification NVQ3/RSA3 or equivalent experience
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Hertfordshire Partnership University NHS Foundation Trust
Address Hailey Hall School
Hailey Lane
Broxbourne
SG13 7PB
United Kingdom
Employer's website https://www.hpft.nhs.uk/careers/ (Opens in a new tab)