About this role
Job summary
Join our friendly recruitment team and help Devon Partnership NHS Trust attract and appoint people who deliver outstanding care across our services. This is a varied and rewarding role where you will support recruitment activity and create a positive, professional experience for candidates and recruiting managers.
You will often be the first point of contact for candidates and hiring managers, so we are looking for a real people person who is confident, approachable and able to communicate clearly in person and over the phone. You will take pride in excellent customer service and building effective working relationships.
Once trained, you will work autonomously, using your judgement to organise and prioritise a busy workload. You will manage multiple tasks accurately and efficiently, supporting a recruitment process that is fast, responsive, safe, thorough and compliant.
The Recruitment Team sits within the Workforce Directorate and is responsible for managing recruitment across Devon Partnership NHS Trust. This is a substantive full-time role working Monday to Friday, 09:00 - 17:00, with some flexibility. There will be a requirement to support recruitment events which occasionally fall on a weekend.
The working base will be Wonford House in Exeter, with a mix of office and home working. There will also be very occasional travel across Devon and to other local careers events.
Main duties of the job
In this role, you will support recruitment activity including making offers of appointment, completing pre-employment checks, liaising with candidates and recruiting managers, and generating contracts of employment.
You will conduct face-to-face ID checks, respond to recruitment enquiries and support candidates through the process. You will bring team-working experience, administrative expertise and excellent customer service skills.
The role is busy and often time pressured. You will need to be self-motivated, confident and able to work independently and as part of a team, with the ability to organise and prioritise a frequently interrupted workload.
As a team, we support one another to find solutions and complete work to a high standard. Your role will be key to the teams success, with strong communication skills and a clear focus on customer satisfaction.
You will help plan and support recruitment events throughout the year, follow up with candidates and act as a key contact for recruitment process queries.
You will play an important role in helping us connect with potential applicants and promote the wide range of opportunities available across the Trust.
If you are looking for a new and exciting challenge with the opportunity to contribute to a successful, high-performing team, we would like to hear from you.
About us
About Devon Partnership Trust
We provide mental health & learning disability services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.
Our values
We not only recruit employees based on their qualifications & experience - we recruit individuals who possess and demonstrate the behaviours which underpin the core values of our organisation. These values include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.
We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health & learning disabilities. We are a Disability Confident Employer.
Job description Job responsibilities
Please refer to the full Job Description and Person specification attached to this advert which will provide further information on this role
Person Specification
Qualifications Essential
Good broad general education including literacy and numeracy ICDL (International Computer Driving License), or equivalent experience in IT systems.
Desirable
Business Administration Level 3 / T Level qualification in Management and Administration, or equivalent experience. Evidence of Higher Education e.g. A level
Experience Essential
Please answer in your own words, drawing on your own knowledge, experience, and understanding. We are interested in your genuine response rather than AI-generated content. Give us an example of how you have used your administration skills and experience to help you in managing a diverse and busy workload. Maximum 500 words.
Desirable
Experience within the NHS or similar service organisation
SKILLS & ABILITIES Essential
Please answer in your own words, drawing on your own knowledge, experience, and understanding. We are interested in your genuine response rather than AI-generated content. Give us an example of where you have had to use effective communication skills in order to explain complex information to managers, staff or service users / customers. Maximum 500 words. Please answer in your own words, drawing on your own knowledge, experience, and understanding. We are interested in your genuine response rather than AI-generated content. Give us an example of where you have had to prioritise your workload whilst dealing with interruptions with minimal supervision in order to meet with conflicting deadlines Maximum 500 words.
Knowledge Essential
Please answer in your own words, drawing on your own knowledge, experience, and understanding. We are interested in your genuine response rather than AI-generated content. Give us an example to demonstrate your knowledge of the HR or recruitment processes and your knowledge of Office Systems. Maximum 500 words.
Employer details Employer name Devon Partnership NHS Trust
Address Wonford House
Dryden Road
Exeter
Devon
EX2 5AF
United Kingdom
Employer's website https://www.dpt.nhs.uk/ (Opens in a new tab)