About this role
Job summary
The Wilsden Medical Practice is seeking a Receptionist to replace a recent leaver in our hard working and friendly practice team. You will work with the Reception team together with our dedicated clinical and administration teams.
Main duties of the job
You will be the first point of contact for most patients either when they call or us, or when we contact them. So a bright engaging manner focussed on customer service is essential.
Working in our patient services team is varied and interesting; it's not just answering the phone! See the job description for details.
About us
The Wilsden Medical Practice is an independent practice with 10,000 patients in a semi-rural location between Bradford and Bingley. We have two surgeries in the villages of Wilsden and Cullingworth, and also serve the villages of Denholme & Harden.
We're a close knit workforce of 4 partners, 6 salaried GPs, nursing and administration team.
We are a GP training practice with registrars and our culture of personal development extends to the whole team. The partners are supportive of staff seeking to gain new skills or to try out new ways of working.
Job description Job responsibilities
The Receptionist role is:
To assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the practice team. Project a positive and friendly image to patients and other visitors, either in person or via the telephone
Person Specification
Experience Essential
Demonstrates an understanding of the role of the GP Receptionist. Use of Microsoft Office Word & Outlook Emails. Reception & customer service experience.
Desirable
Previous experience of working in the NHS and use of Systmone.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Wilsden Medical Practice
Address Wilsden Medical Practice
Lingbob Court
Wilsden
Bradford
West Yorkshire
BD15 0NJ
United Kingdom
Employer's website https://www.wilsdenmedical.co.uk/ (Opens in a new tab)