About this role
Job summary
We are seeking an inspiring and experienced leader to join our Hounslow Early Intervention in Psychosis (EIP) Team as Team Manager. This is an exciting opportunity to lead a well-established, high-performing multidisciplinary team dedicated to delivering outstanding care for people experiencing a first episode of psychosis.
The successful candidate will provide operational and clinical leadership, ensuring the delivery of safe, effective, recovery-focused services that meet NICE guidance and national Early Intervention in Psychosis standards. Working closely with the Hounslow Senior Management Team and key partners across health, social care and the voluntary sector, you will play a pivotal role in shaping the future of community mental health services and driving continuous service improvement.
As Team Manager, you will be responsible for workforce development, service performance, quality improvement, governance, financial management and partnership working. Where appropriate, you will also maintain a limited clinical caseload, enabling you to remain connected to frontline practice while supporting the wider team.
This is an excellent opportunity for an experienced registered mental health professional with a proven track record of leading multidisciplinary teams, delivering service transformation and developing high-performing services.
If you are passionate about improving outcomes, supporting staff and delivering high-quality, care, we would love to hear from you.
Main duties of the job
Work effectively within a multidisciplinary setting, holding self and colleagues to account appropriately and demonstrating personal commitment to integrated (managerial/professional) leadership.
Achieve an agreed set of health performance targets.
Provide services within the agreed financial resources and achieve all financial targets, including cost efficiency savings ensuring maximum value in terms of clinical and cost effectiveness.
Contribute in the planning and delivery of service objectives, managing specific change projects as required, ensuring customer focus, consistency, quality, and cost effectiveness.
Respond to Serious Untoward Incidents (SUIs), complaints and communications, ensuring timely and thorough investigation, effective communication of recommendations and closely monitoring actions to ensure they are fully implemented
Identify risk and take corrective action in line with trusts integrated governance framework.
Promote and display via personal actions support for the Trust's key policies on Equality and Diversity, Exemplar Employer and use of the recovery orientated approach for people with longer term problems
Deputise for manager and colleagues as required.
About us
West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.
Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ 4,500 staff, of whom 56% are BME. Our turnover for 2023-24 is £426m.
The Trust is rated as 'Good' overallby the Care Quality Commission. Forensic services are rated as 'Outstanding'.
The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.
Job description Job responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Person Specification
Qualifications and Training Essential
oRegistered Nurse, Occupational Therapist or Social Worker with a current registration (mental health / LD/ Adult) appropriate to the job role oEvidence of post registration training in relevant service area oCompletion of Mentorship Course/ENB equivalent/Practice Educators/Practice Placement Educator
Desirable
oDegree/diploma level supplemented by specialist qualification, training, experience, courses to masters level equivalent relevant to the care group
Experience Essential
oExperience of supervising staff and students oAble to manage a caseload of people with complex mental health needs oExperience of working in Early Intervention in Psychosis Services oExperience of managing budgets, incidents/SUIs, and clinical governance processes.
Desirable
oAwareness of Trust policies and service specification oExtensive post qualifying experience in relevant service area oLeadership or service development experience in EIP or CAMHS settings oLived experience of mental health issues
Knowledge Essential
oComprehensive knowledge of interventions specific to service area oTo understand performance reports and how they relate to team oKnowledge of relevant legislation (e.g., MHA, Safeguarding, Care Act). oSolid understanding of clinical governance, service delivery standards, performance monitoring, and quality improvement processes
Desirable
oTo have a good knowledge of service objectives oSolid understanding of EIP models, KPIs (NCAP, Access & Waiting Times), and CQC.
Personal Qualities Essential
oDemonstrate excellent verbal and written communication skills with staff, patients, families, carers and professionals oAble to establish links with other services and professionals oAble to effectively manage risk oDemonstrable ability to lead service improvements, manage change, and mentor staff.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name West London NHS Trust
Address Heart of Hounslow Health Centre,
92 Bath Road
, Hounslow
TW3 3EL
United Kingdom
Employer's website https://www.westlondon.nhs.uk (Opens in a new tab)