About this role
Job summary
The Post Holder will help in always improving and developing services throughout the Mental Health and Learning Disabilities Service Group. They will ensure that the employment and training of staff will involve experts by experience so that they have the chance to shape the future of the services they receive. In the course of their duties will:
Support the Mental Health and Learning Disabilities Service Group by being involved in employment processes, including being on the interview panel, supporting with and developing the questions to be asked, informing decisions on who we will employ, and giving a valuable viewpoint from a Service User/Carer opinion.
Support the development and delivery of teaching sessions and take part in local introduction programmes for new staff
Help service users and carers to assess our services through their own expert thoughts and experiences.
Provide insight into how policies, pathways, and practices affect people in real life
Represent the voice of people who use services, not just personal views
Main duties of the job
Help the Mental Health and Learning Disabilities Service Group to make clear, information for our services.o Help the Mental Health and Learning Disabilities Service group consider our services with your personal views, opinions andexperiences.o Help the Mental Health and Learning Disabilities Service group by being involved in the shaping of current and future serviceso Help the Mental Health and Learning Disabilities Service Group by going to meetings and sharing in the decisions. You will be animportant and equal member of the team.o Help the Mental Health and Learning Disabilities Service Group to make the delivery of services better by helping us to makedecisions and being involved in quality improvement work.o Willing to develop, through specialist training opportunities, as agreed with team supervisor and team manager.o Able to focus whilst in meetings, doing interviews and recruitment, and training sessions.o Work with supervision within guidelines set out by the manager.o Work as required by the individual and the employer
About us
We believe staff are our best asset and wewant you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
You might be a nurse ordoctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - wehave a job for you.
There are also apprenticeships, work placementsand volunteering roles available.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show thatour commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery,with all the benefits of a thriving and cosmopolitan city - look no further.
Job description Job responsibilities
Adhere to and can demonstrate SBU Values & Behaviours.Must be confident in speaking to others to share your knowledge, experience andideas. Able to build and develop working relationships. Able to demonstrate empathyand sensitivity towards people from various backgrounds.Able to attend meetings, interviews and training sessions on time/punctually. Able touse video chat for some virtual meetings and training.Shows empathy and compassion towards others a natural disposition to put yourselfin someone elses shoes. Sees and treats others as individuals (patient, families,colleagues) and treats people with dignity and respect.Shows resilience, adaptability and flexible approach as situations arise and positivitywhen times are tough.Shows respect for others views and appreciate others inputs and encouragecolleagues to display our values.Motivated to use initiative to recognise problems and seek solutions whilstunderstanding the importance of empowering and enabling others (patients, families,colleagues).Friendly and helpful disposition, awareness of how our own and others behavioursimpact on peoples experiences and the organisations reputation.Willing to seek out learning, give and accept constructive feedback and committed tocontinuous improvement.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Person Specification
Qualifications Essential
Administration and customer care skills will be developed through a combination of on-the-job training, funded vocational learning, and a structured induction programme. These skills and knowledge will be acquired during the apprenticeship and are not expected prior to employment.
Essential Atiptude and abilities Essential
Must be confident in speaking to others to share your knowledge, experience and ideas. Able to build and develop working relationships. Able to demonstrate empathy and sensitivity towards people from various backgrounds. Communicate sensitive information to Health Board Staff, service users and service stakeholders using language/communiction methods that are appropriate for the Service User e.g. tact, diplomacy and empathy.
Desirable
IT skills Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh.
Essential criteria Essential
Help the Mental Health and Learning Disabilities Service group consider our services with your personal views, opinions and experiences.
Desirable
Motivated to use initiative to recognise problems and seek solutions whilst understanding the importance of empowering and enabling others (patients, families, colleagues)
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name Swansea Bay University Health Board
Address Cefn Coed Hospital
Waunarlyydd road, Cockett
Swansea
SA2 0GH
United Kingdom
Employer's website https://sbuhb.nhs.wales/ (Opens in a new tab)