About this role
Job summary
We are recruiting for aPatient Transport Service Dispatcherwho wishes to join #TeamIOWNHS. You should share our passion and drive to ensure that our patients receive quality and compassionate care and work with us to ensure the Trust continues its journey towards "working together, improving together"
An opportunity has arisen to work as part of the team of Patient Transport Service (PTS) Dispatchers, working in a busy Clinical Coordination Centre your main responsibilities will be
To receive and process transport requests. To achieve effective planning and resourcing for Patient Transport Services. To maintain effective/fluent communications with all contractual agencies and Patient Transport Services staff. Clerical duties relevant to the effective operation of the Patient Transport Services. Be responsible for the collation and reporting of reports as required and determined by the Patient Transport Services Leadership Team.
For further discussion regarding this role, please contact Mark Stevens at [email protected]
Main duties of the job
We are passionate about providing excellent CARE, which is why our values are Compassion, Accountable, Respect and Everyone counts. Our mission is to make sure that our community is at the heart of everything we do and that we hold our values across all our services.
We are committed to endorsing inclusion, diversity and multiculturalism throughout out services and as such, our procedures and policies ensure that applicants are always treated fairly throughout the recruitment process.
Why not come and see for yourself the CARE we give to our patients and staff. Apply to be part of our team today.
About us
We serve a population of approximately 150,000 residents, making the services we offer variable and personalised with a flexible approach to our service users.
Working for our Trust brings a variety of benefits, including an onsite day nursery, cycle-to-work scheme, discounts at local businesses and gyms, and the opportunity to hire Trust's beach hut in Ryde. We offer many flexible working opportunities, speak to us about how we might be able to accommodate a flexible working arrangement for you and if it works for the service, we will do our best to make it work for you.
The Isle of Wight is a unique and stunning gem located off the South Coast of England, a short ferry journey from Portsmouth and Southampton, with journey times taking from as little as 10 minutes. London can be reached in 90 minutes by rail from Southampton or Portsmouth. The island offers an amazing coastline with beautiful countryside, year-round events, festivals and award-winning attractions.
Our 2020-2025 strategy sets out to ensure that we continue to be a provider of excellent and compassionate care. As part of this strategy, we are proactively taking steps to ensure that we recruit and retain the highest quality of talent to provide CARE and we would welcome applications from under-represented groups to ensure our Trust is an inclusive and diverse employer.
Job description Job responsibilities
To receive and process transport requests.
To achieve effective planning and resourcing for Patient Transport Services.
You will maintain effective/fluent communications with all contractual agencies and Patient Transport Services staff.
To include clerical duties relevant to the effective operation of the Patient Transport Services.
You will also be responsible for the collation and reporting of reports as required and determined by the Patient Transport Services manager.
Experience of on the road Operational PTS duties are required for this role.
Person Specification
Qualifications Essential
NVQ 2 in Direct Patient Care, Administration or equivalent.
Experience Essential
Experienced in the use of IT packages Experience of 'on the road' Operational PTS duties
physical skills Essential
Standard Keyboard Skills. Radio Operation.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Isle of Wight NHS Trust
Address St Mary's Hospital
Parkhurst Road
Newport, Isle of Wight
PO30 5TG
United Kingdom
Employer's website https://www.iow.nhs.uk/ (Opens in a new tab)