About this role
Job summary
We are seeking a compassionate and proactive Healthcare Assistant (HCA) to join our friendly General Practice team.
Main duties of the job
The HCA will support the clinical team in delivering high-quality care to patients, performing a variety of duties including clinical procedures, administrative tasks, and assisting with health promotion and chronic disease management
About us
Mosaic Primary Care Network consists of 3 practices (Crown Heights Medical Centre, Odiham & Old Basing Health Centres and Bramblys Grange Medical Practice) located in or near Basingstoke. We have a combined patient population of circa 60,000 patients.
The PCN is a registered learning environment, so all our ARRS staff are supported by an EELS lead to ensure we meet the aspirations of both the team member and the surgeries.
Job description Job responsibilities
Key Responsibilities
Clinical Duties
Perform routine clinical tasks under supervision such as:
Phlebotomy (blood taking)
Blood pressure monitoring
ECG recording
Urinalysis
Height, weight, and BMI measurements
NHS Health Checks
Wound care and dressings (if trained)
Support chronic disease monitoring (e.g. diabetes, asthma) in collaboration with nursing staff
Liaise with wider MDT for continuity of patient care
Support continuity of care and patient safety initiatives
Support health promotion and prevention activities including smoking cessation, weight management and lifestyle interventions
Tasks will be completed under the supervision of a registered clinician while developing competencies in primary care.
Administrative Duties
Record clinical observations accurately in patient records (EMIS)
Ensure medical equipment is clean and stocked
Assist with stock control and ordering of clinical supplies
Support data collection for audits and quality initiatives (e.g., QOF, PCN DES)
Manage waiting list recall ie, Spirometry, coils, implants, dopplers
Patient Interaction
Welcome and reassure patients in a professional and caring manner
Promote health education and healthy lifestyle advice as directed
Ensure patient confidentiality is maintained at all times
Person Specification
Personal Attributes Essential
Compassionate, patient-focused, and respectful Strong attention to detail Able to prioritise workload and adapt to change
Experience Essential
Is working at Support Worker Level Practice as described in the Primary Care and General Practice Nursing Career and Core Capabilities Framework Experience working as a Healthcare Assistant in a primary care or hospital setting Relevant experience in health promotion and prevention and supporting long-term condition management Good communication and interpersonal skills Ability to work both independently and as part of a multidisciplinary team Proficient in IT systems (e.g., EMIS, Microsoft Office)
Qualifications Essential
Completed the Care Certificate or equivalent qualification or equivalent GCSE English, Maths grade 4 or above. Phlebotomy training and recent experience
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Mosaic Primary Care Network
Address 2 Dickson House
Alencon Link
Basingstoke
Hampshire
RG21 7AN
United Kingdom
Employer's website https://crownheightsmc.co.uk/ (Opens in a new tab)