About this role
Job summary
This role is open to all applicants. However, in line with Cornwall First recruitment principles, initial shortlisting will prioritise applicants from Royal Cornwall Hospitals NHS Trust, Cornwall Partnership NHS Foundation Trust, and the Integrated Care Board for Cornwall and the Isles of Scilly.
Royal Cornwall Hospitals is the only Acute provider in Cornwall operating from three sites, Royal Cornwall Hospital, St Michael's Hospital and West Cornwall Hospital. The Trust provides services from satellite units such as the St Austell Surgical Hub.
Our workforce of almost 7,500 staff provide high quality emergency, elective and specialist care across a range of clinical areas.
Leaders in our Trust are expected to lead with integrity, compassion and professionalism embracing the principles of facilitating colleagues to act with autonomy to deliver an outstanding experience for staff and patients with a focus on customer service.
Leadership qualities which embody high standards, leading by example and enabling colleagues to be creative in the pursuit of being a high performing organisation aspiring to operate in the top quartile nationally.
Leaders are expected to set the benchmark for staff in having a flexible approach to their availability given that our services operate 24 hours a day, 365 days a year. Being a visible, accessible and approachable leader is essential and requires an on site presence.
Main duties of the job
The Operational Optimisation Manager will be responsible for working with the Associate Director for Operational Optimisation leading a portfolio of projects that span the Trust, system and national initiatives and directives as required. This will include leading the implementation of service development, service redesign, supporting national requests e.g. winter plans, service planning representing the group with both ICB and regional team. Developing an agreed service improvement plan and trajectory in line with the RCHT strategy, national guidance and best practice.
The Operational Optimisation Manager will be responsible for proactive intervention and decision making to ensure that the Programme and or projects stays on track. The post holder will lead the development, coordination and monitoring of the Programme/projects in a complex change environment and adapt to strategic objectives across the operational delivery areas.
About us
Royal Cornwall Hospitals NHS Trust (RCHT) is at the heart of acute and specialist care for Cornwall and the Isles of Scilly. We care for a population of around 470,000 people, a number that increases during visitor seasons. We employ around 6,700 staff, united by a shared commitment to deliver safe, high-quality care. We provide services across three main hospital sites, with around 780 inpatient beds:
Royal Cornwall Hospital in Truro St Michael's Hospital in Hayle West Cornwall Hospital in Penzance As a teaching hospital, we're proud to work in partnership with the University of Exeter Medical School, the University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School, supporting the next generation of health professionals. We're committed to staying at the forefront of medical advance; investing in our people, developing our facilities, and expanding the specialist care we can offer locally so more patients can receive the care they need closer to home. We have a growing reputation for research and innovation that helps shape better care for the future. The Knowledge Spa, located on our Truro site, is a vibrant hub for medical, nursing and professional education across clinical and non-clinical roles. It plays a vital role in attracting, developing and retaining highly skilled teams.
We are driven by one clear ambition, Outstanding Care for One and All, care that's safe, kind and high-quality. We are RCHT.
Job description Job responsibilities
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.
To be an employee of the NHS you need to successfully complete the following:
Identity Checks
Professional registration and qualification checks
Employment history and reference checks
Occupational Health clearance
Satisfactory Disclosure and Barring Service check
Right to work in the UK
For further information please visit:
https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation
We reserve the right to close this advert early.
We may be able to offer flexible working. Please discuss at interview.
Person Specification
Qualifications Essential
Educated to degree level or equivalent experience Professional training and substantial management experience to a master's degree level Evidence of continuing professional development Knowledge of NHS Improvement and other compliance and performance frameworks, safety, financial procedures and statutory regulations.
Desirable
Qualification in an improvement methodology / programme management
Experience Essential
Evidence of management development Evidence of delivery of service / efficiency improvement. Proven previous experience of working at as a Directorate Manager or senior Operational manager, or leadership experience in an equally diverse and complex organisation. Knowledge of the NHS financial regime and probity, and proven experience of budgetary management. Track record of tactical management and delivery of, service-focused organisation, , change management, performance management, and service improvement. Experience of consultation, negotiation and influencing different stakeholders. Experience of building personal and professional credibility with clinical and operational senior managers, staff, and the public.
Desirable
Experience of operational management responsibility, built on knowledge and understanding of financial, management and clinical issues associated with a large Acute Trust.
Knowledge, Skills, Abilities Essential
Demonstrable understanding of the structure and framework of the NHS and how the Trust delivers care within this. Change management capability with proven and measurable results, based on and promoting positive culture and organisational values. Ability to use quantitative and qualitative information to stimulate performance improvement and provide assurance on data integrity. Ability to set out a clear direction, inspire others and assume command. Ability to grasp critical issues and distil them into clear and manageable priorities, weighing both the costs and benefits. Understanding of the different environments in which the Trust operates and ability to assess opportunities for innovation, revenue generation, partnership and enhanced care. Ability to interpret and communicate the Trust vision to all stakeholders, develop prioritised objectives and monitor a coherent delivery plan. Ability to contribute to effective board working and organisation, monitor compliance with risk management, legal, ethical, clinical, social and environmental requirements
Desirable
Track record of successful organisation wide project management, including programme management delivery of formal change initiatives.
Qualities Essential
Leadership, negotiation and influencing skills with the ability to motivate and engage individuals. Ability to think laterally and creatively to develop innovative plans and identify new business opportunities, commercial acumen. Ability to providing coaching and mentoring at the appropriate levels, encouraging and promoting a culture of openness, honesty and clarity.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Royal Cornwall Hospitals Trust
Address Royal Cornwall Hospital
Truro
TR1 3LJ
United Kingdom
Employer's website https://www.royalcornwall.nhs.uk/ (Opens in a new tab)