About this role
Job summary As a Nurse Team Leader, you will provide visible clinical leadership for plasma collection services, leading a team of Plasma Healthcare Associates to deliver safe, high-quality care and an outstanding donor experience. As the lead nurse on session, you will use your clinical expertise to make donor eligibility decisions, oversee complex clinical situations, and ensure compliance with professional, regulatory and quality standards. You will play a key role in developing and supporting your team through coaching, supervision and performance management, creating a positive and inclusive culture where colleagues can thrive. Working closely with the Plasma Operations Manager, you will drive continuous improvement, maintain donor and product safety, and help ensure lifesaving plasma is collected to meet the needs of patients across the UK.
Main duties of the job
Lead and inspire the plasma collection team to deliver safe, effective, and high-quality services that meet operational and regulatory standards.Act as the clinical lead during collection sessions, making expert donor eligibility decisions and supporting colleagues throughout the donation journey.Champion excellent donor care, ensuring every donor has a positive and supportive experience.Monitor performance and support the achievement of service objectives, quality standards, and key performance indicators.Lead, coach, mentor, and develop team members through regular feedback, supervision, and performance conversations.Investigate, manage, and escalate clinical incidents, adverse events, risks, and quality concerns, taking appropriate corrective action.Support audits, inspections, and compliance activities, maintaining readiness for regulatory reviews.Drive innovation, continuous improvement, and change initiatives that enhance safety, efficiency, and service delivery.Build strong relationships with colleagues and stakeholders to share best practice and improve outcomes.Deputise for the Plasma Operations Manager and support neighbouring teams when required.
About us It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, youll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.
Our three core values are what set us apart. They guide and inspire everything we do. By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.
You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.
Job description Job responsibilities
It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you’ll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.
Our three core values are what set us apart. They guide and inspire everything we do.
By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work – and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.
You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.
To learn more, please see the job description and person specification. These can be accessed via the link below, or by clicking ‘Apply’ if you are viewing this advert on another site.
Person Specification
Qualifications Essential
Registered Nurse with current Nursing and Midwifery Council (NMC) registration (Part 1 Adult/General, Level 1 or 2). Ongoing maintenance of NMC professional registration. Experience of managing clinical environments within a regulatory framework, such as Blood Safety and Quality Regulations (BSQR) and Good Manufacturing Practice (GMP). Knowledge and understanding of BSQR and GMP requirements. Evidence of continuing professional development and a commitment to lifelong learning.
Experience Essential
Substantial leadership and management experience within a clinical environment, with the ability to motivate and support teams to perform at their best. Excellent communication, influencing, and relationship-building skills, with the confidence to handle sensitive situations professionally. Experience of leading change, mentoring and coaching colleagues, and supporting professional development. Strong understanding of patient and donor safety, clinical risk management, quality assurance, and audit processes. Ability to make sound clinical decisions, solve problems proactively, and work effectively both independently and as part of a wider team.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name NHS Blood and Transplant
Address Reading DC
Reading
United Kingdom
RG1 3ES
United Kingdom
Employer's website https://www.nhsbt.nhs.uk/ (Opens in a new tab)