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Associate Delivery Manager @ NHS England

GBOnsiteFull-timeJob reference M9990-26-0549
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About this role

Job summary

The NHS Federated Data Platform (FDP) is at the centre of the NHS's digital transformation, helping organisations make better decisions through data, real-time insight & emerging AI capabilities. By bringing together information from across health and care, FDP is enabling a fundamental shift in how services are planned, delivered and improved. It provides the foundation for smarter, more proactive healthcare, empowering frontline teams with the tools, insights and visualisations needed to improve patient outcomes, optimise resources and transform the delivery of care across the NHS. The Associate Delivery Manager plays an important supporting role within the FDP Local Product Team, helping to coordinate and administer the successful delivery of digital products across NHS provider trusts, systems and Integrated Care Boards (ICBs). Working alongside Delivery Managers, Product Managers, suppliers and subject matter experts, the post holder will support products as they progress through the FDP Product Lifecycle Framework, from early development and pilot phases through to wider implementation. The role focuses on maintaining effective delivery processes, coordinating activities, and ensuring key documentation, plans and governance requirements are managed efficiently.

Main duties of the job

The post holder will provide day-to-day support for project and product delivery activities, helping teams remain organised, informed and aligned. They will contribute to planning, reporting, stakeholder engagement and governance processes, ensuring that actions, risks, decisions and key deliverables are accurately captured and monitored.

o Support the planning, coordination, and delivery of NHS programme activities, maintaining clear delivery plans, action logs, RAID logs, deployment trackers, and key programme documentation.o Coordinate meetings, workshops, governance forums, and stakeholder engagement activities, preparing agendas and papers, recording decisions and actions, and tracking follow-up through to completion.o Contribute to delivery reporting, dashboards, assurance materials, and governance updates, ensuring information is accurate, current, and aligned with programme standards.o Work collaboratively with Delivery Managers, Product Managers, suppliers, and NHS stakeholders to support pilots, implementation activity, user feedback, benefits tracking and continuous improvement across delivery practices.

About us

NHS England has a wide range of statutory functions, responsibilities and regulatory powers. These are focused on supporting the wider NHS to deliver high quality care, as well as doing those things that are best done once for the whole NHS.

Our staff bring expertise across clinical, operational, commissioning, technology, data science, cyber security, software engineering, education, and commercial specialisms -- enabling us to design and deliver high-quality NHS services.

In March 2025, the Government announced that NHS England and the Department of Health and Social Care will increasingly merge functions, ultimately leading to NHS England being fully integrated into the department.

If you currently work within the NHS and if successful at interview, we will initiate an Inter Authority Transfer (IAT) via the Electronic Staff Record (ESR).This retrieves key data from your current or previous NHS employer to support onboarding, including competency status, Continuous Service Dates (CSD), and annual leave entitlement. You may opt out at any stage of the process.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in our offices.

Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.

We cannot offer visa sponsorship for any vacancies.

Job description Job responsibilities

You can find further details about the role, including key responsibilities and accountabilities, and person specification in the attached Job Description and assignment brief. Please ensure your supporting statement includes demonstratable evidence and specific examples on how you meet the criteria for each of the key skills specified. This will be used in both the shortlisting and interview processes.

Person Specification

Qualifications Essential

Educated to postgraduate degree/ diploma level or equivalent qualification / delivery experience.

Experience Essential

Working level experience of removing impediments and blockers that get in the way of delivery. Actively tracking, managing, removing, minimising or escalating risks, issues and dependencies and understand how they impact the work of the team. Working level experience of Sustaining long-term delivery pace by ensuring the team(s) understand and follow good practices enabling high quality of products (such as agile engineering practices, development standards, definition of done, policies)

Desirable

Experience of supporting the administration and coordination of delivery activities, including maintaining plans, meeting schedules, action logs, governance packs and programme documentation. Able to ensure information is accurate, up to date and readily available to support effective decision-making Experience of collating, maintaining and presenting delivery information through reports, dashboards, minutes and progress updates. Demonstrates strong organisational skills and attention to detail, ensuring delivery teams and stakeholders have access to clear and timely information.

Knowledge Essential

Working knowledge of Agile and Lean methods and practices principles (such as Scrum & Kanban) as well as Task management, workflow or collaboration tools. e.g. Jira, Confluence, Slack and Miro. Working knowledge of product prioritisation, delivery planning and facilitation techniques.

Skills Essential

Awareness of how to manage a broad range of stakeholders, using appropriate communication techniques, to understand their needs and deal with enquiries, requests, complaints to ensure resolution; facilitating discussions within a multidisciplinary team with potentially difficult dynamics.

Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details Employer name NHS England

Address National

Any NHSE site

LS1 4AP

United Kingdom

Employer's website https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)

Skills

NHSManagementPermanentHealthcare

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