About this role
Customer Support Specialist – German speaker (From office or Remote in Greece) Location: Full remote work within Greece Start date: ASAP Work type: Full-time Contract duration: 12 months Languages: Native-level German (C1+), English (B1–B2) They are currently looking for German-speaking Customer Support Specialists to provide high-quality assistance across multiple channels. This is a great opportunity to be part of a dynamic and fast-growing international team in the fintech industry. Front line agent and back office agents needed. Your Main Responsibilities: Provide support via email, chat, and phone Assist with account and billing updates Support users with platform navigation and data explanation Collaborate with internal teams and escalate complex queries when needed Adapt to multiple tools and product lines as needed Who You Are: High level of the German language (C1/C2 or native) Proficient in English (B1–B2) Comfortable using digital platforms Experience/interest in finance, stock markets, or personal investing is a plus What We Offer: Competitive salary and bonuses (14 months salary) Structured onboarding paid Remote work possible Relocation support: Paid flight to Greece, Taxi pick-up from the airport, 4 weeks of company-paid accommodation Support with all documents Free Greek lessons Access to continuous training and development Ready to apply? Send your CV to [email protected] We look forward to welcoming you to the German team under the Greek sun! NB! Ongoing recruitment! Only citizens with a valid EU passport or work permit in Greece can be considered. ___ Global Career values diversity. We encourage all qualified candidates to apply, regardless of gender, age, religion, ethnic background, or other protected characteristics.