About this role
About the Role
Permanent, Part Time
Be the friendly face of NZCR and help create a welcoming experience for every participant, visitor, and team member who walks through our doors. Reporting to the Office Administrator, you'll support reception, administration, facilities, and office operations while working closely with the wider team to ensure our workplace runs smoothly and participants feel supported, valued, and safe.
Key responsibilities:
• Welcome participants, visitors, and contractors
• Manage calls, enquiries, mail, and courier services
• Coordinate participant transport and travel bookings
• Maintain visitor sign-in and reception systems
• Support office supplies, kitchen stock, and meeting spaces
• Assist with security access and building operations
• Liaise with vendors, contractors, and service providers
• Keep records accurate, compliant, and audit-ready
• Support onboarding and general office administration
• Provide practical assistance to participants and staff as needed
Skills & Experience
We're looking for someone who enjoys helping others and thrives in a varied, people-focused environment.
• Experience in reception, hospitality, healthcare, or service
• Strong Microsoft Office and Outlook skills
• Excellent communication and customer service skills
• Highly organised with strong attention to detail
• Flexible, proactive, and happy to support where needed
Benefits
• Discretionary bonus opportunities
• Generous employee referral bonuses
• Retail discounts and exclusive deals with Boost
• Wellbeing and connectedness programme
• Generous leave entitlements from day one
• Extensive onboarding and training support
• Flexible and supportive team environment
About NZCR
NZCR is a leading clinical research organisation dedicated to Advancing Global Health. We partner with sponsors, CROs, and patients to bring innovative treatments and medicines to people faster. Globally respected for our contribution to health research, we offer meaningful careers with real impact.
People enjoy working at NZCR because no two days are the same. You'll join a team that genuinely supports one another, celebrates success, and lives our values of We Do What's Right, We're In It Together, We Strive for Excellence, and We Find Better Ways. We invest heavily in training and development, giving you the tools, guidance, and support to succeed from day one.