About this role
Knowledge and Skills
• 1-3 years of experience in association management position
• Degree in association management, business communications or marketing
• Strong organizational and communication skills
• Conceptual thinker and problem solver
• Experience in meeting registration, associations management, and customer relationship management software systems preferred
Responsibilities
Association Management - Manage business aspects of assigned association clients, serving as their manager for board governance, membership, and committees; fulfilling the goals and tactics defined in the annual plan.
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• Manage annual association planning and budgeting in conjunction with the boards of directors
• Manage new board member onboarding programs
• Understand marketplace and trends to keep the association relevant to current and potential members
• Manage committees in achieving annual goals
• Track year to date monthly budgeting and communication with boards
Membership Relations - Develop relationships with boards and members to be a resource for the organization and represent the mission in the marketplace.
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• Establish rapport and build trust with Boards through regular meetings and communications
• Onboard and communicate with new members
• Assist with new member application programs
• Supervise membership requests
• Assist with dues collection as necessary
Event Management - Manage the details of event planning to create meaningful conferences or meetings for the membership.
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• Must be able to attend local and evening events in the Chicagoland Area.
• Must be able to occasionally lift and carry event materials weighing up to 20 lbs.
• Manage logistics for meetings, including registration, speakers, badges and meeting materials
• Supervise meeting site selection, hotel contracting, food & beverage and AV services
• Maintain association meeting RFPs for contracting purposes
• Manage selection of association giveaways
• Prepare and organize materials for meeting brochures, PowerPoint presentations and conference materials
• Manage program approval process for continuing education programming
• Supervise distribution of member CE instructions and certificates
Membership Communications - Create programs to communicate with members to generate positive relationships and secure retention
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• Manage member communication including newsletters, e-blasts
• Oversee website content to ensure postings are relevant and timely
• Create networking engagement between members to provide value
Association Staff Management – Create collaborative environment amongst staff within associations and with greater Celtic staff to provide high-quality service to association clients
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• Manage resource allocation in conjunction with director
• Manage intern program – revise job description
• Contribute to overall departmental optimization and growth
Contributes to the effective functioning of the department and the agency.
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• Displays professional work standards and attitude
• Represents the company in a positive, professional manner during client interaction
• Meet expectations of department profitability
• Follows company policies
• Cooperation
$55,000 - $60,000