About this role
• Coordinates and supervises all Gaming Technicians, Bench Technicians, Senior Gaming Technicians on assigned shift by assigning responsibilities and duties and assisting them if needed. • Repairs, overhauls, and maintains proper preventative maintenance of all slot machines to ensure optimal operation. • Makes recommendations and suggestions to hire, transfer, suspend, promote, discharge, evaluate, assign, and discipline all Gaming Technicians, Bench Technicians, Senior Gaming Technicians on assigned shift in a fair and equitable manner. • Handles floor maintenance and repair. • Processes the necessary paperwork for auditing and data processing purposes for the initial set-up and checkout of new slot machines. • Keeps an accurate count of machines on the floor, matching the units license, maintains records of all percentage sheets as required by the Gaming Commission. • Supervises the breakdown, relocation, and setup of relocated machines and stands. • Assists in the training of new Gaming Technicians. • Maintains knowledge of local jurisdiction gaming laws (federal, state, compact, etc.) and regulations, as well as property internal controls, policies and procedures. • Brings disputes and unusual guest activities to the attention of the shift manager/ Gaming Performance Manager. • Promotes positive guest relations through prompt, courteous and efficient service. • Directly supervises all Gaming Technicians, Bench Technicians, and Senior Gaming Technicians on each assigned shift. • Performs all other duties as assigned.
QUALIFICATION REQUIREMENTS • High school diploma required and three or more years slot experience required. • One year of supervisory experience preferred. • Electronics degree preferred. • Must be able to frequently lift and/or move up in to 100 pounds. • Must be at least 21 years of age.