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Insurance Customer Service Agent @ DAC

Webster, SDOnsiteFull-time
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About this role

Job Summary: Dacotah Insurance is an established, growth-oriented insurance agency with a team of highly motivated individuals. We are seeking an individual to enhance customer relationships and build trust with an outgoing personality. A team player who has the ability to multi-task and also has a passion for helping others.

Essential Functions

• Provide prompt and courteous customer service

• Assist customers with policy changes

• Identify customer needs and propose appropriate products and services

• Consistent utilization of technologies

• Maintain agency management system

• Provide support to team members to reach agency performance goals

• Maintain a strong and positive work ethic and total commitment to success daily

• Participate in educational opportunities to stay informed of industry developments

• Perform other duties as assigned

Education & Experience

• Insurance or Other Business-Related Experience

• Current Property & Casualty Insurance License, or willingness to obtain within 90 days

• A commitment to professional and ethical behavior

• Effective verbal and written communication skills; communication proficiency

• Demonstrated ability to use tact, diplomacy, and professionalism when working with customers and co-workers

• High importance placed on excellent customer service

• A self-starter, one who is highly motivated

• Detail-oriented, thorough with a focus on accuracy

• Aptitude and willingness to learn various software applications relevant to this position

We offer the opportunity for career growth and development in a professional and pleasant working environment. We offer a competitive salary and exceptional benefits package including:

• Health Insurance-Dacotah Bank pays 100% of the premium, individual and family coverage

• Dental Insurance-Dacotah Bank pays 100% of the premium, individual and family coverage

• Health Savings Account

• Life Insurance for the employee and family

• Paid Vacation and Sick Time

• Retirement Plan Options

• Additional Perks and Benefits

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